Public Tickets
Marco
Problems with vertical megamenueClosed
PrestaShop 1.7 Technical Issues
Updated March 14, 2018 at 9:53am
6
Most recent comment from Criss:Hi Marco ,Yes, Nothing ... have a nice day!
Leruth
TraductionClosed
PrestaShop 1.7 Technical Issues
Updated March 14, 2018 at 4:20am
2
Most recent comment from Criss:Hi Leruth ,You are using PS 1.7.3.0Please open the following file and you will see a .zip file, copy to external directory is: translations,delete the old folder as fr-fr goAnd extract that .zip fil ...
Thomas Benedetti
Categories link wrongClosed
PrestaShop 1.7 Technical Issues
Updated March 13, 2018 at 9:06am
6
Most recent comment from Criss:Hi Thomas ,If you have a photo or video with the above problem, they will help us fix it for you the fastest.
Nino Morrone
ElevateZoom doesn't work anymoreClosed
PrestaShop 1.7 Technical Issues
Updated March 12, 2018 at 9:07am
6
Most recent comment from Criss:Hi Nino,Yes, thanks you.
juan bello
theme dont worlk in PS 1.7Closed
PrestaShop 1.7 Technical Issues
Updated March 5, 2018 at 10:14am
4
Most recent comment from Criss:Hi juan Yes, Wish you soon complete the website for your own.
Margareta Hinterkeuser
Problem with switching images in gallery popupClosed
PrestaShop 1.7 Technical Issues
Updated March 5, 2018 at 4:32am
6
Most recent comment from Criss:Hi Margareta ,Yes, Have a nice day
Patrick
Google Rich snippet / Structured dataClosed
PrestaShop 1.7 Technical Issues
Updated March 3, 2018 at 4:29am
3
Most recent comment from Criss:Hi Patrick Yes, have a nice day!
Paul
picture sizes for themeClosed
PrestaShop 1.7 Technical Issues
Updated March 3, 2018 at 2:21am
4
Most recent comment from Criss:Hi Paul ,
We also do not know very well,Because the product image will often take a large image and they will be cut and split into different sizes for the product.We do not have much experience wi ...
juan bello
theme dont workClosed
PrestaShop 1.7 Technical Issues
Updated March 2, 2018 at 3:05am
2
Most recent comment from Criss:Hi juan ,Let us know for sure that you are using the file of NY 1.7?Also, make sure you're not using the NY quick start file.NY files size
luis andrade
navegacion por facetasClosed
PrestaShop 1.7 Technical Issues
Updated February 28, 2018 at 6:43am
2
Most recent comment from Criss:Hi luis we do not understand? please give us pictures to know the problem?
Christopher Eric
I cant change the pictures in ur theme ANNAClosed
PrestaShop 1.7 Technical Issues
Updated February 28, 2018 at 3:50am
2
Most recent comment from Criss:Hi Christopher
They do not use importing images at modules,
They are imported into the main image where you created the categories.
http://prntscr.com/ikoyub
Paul
popular productsClosed
PrestaShop 1.7 Technical Issues
Updated February 27, 2018 at 8:05am
14
Most recent comment from Criss:Hi Paul ,Yes,Do not forget to leave a 5 star rating for our theme.
Gonzalo
HowHow can I deactivate the contact form?Closed
PrestaShop 1.7 Technical Issues
Updated February 26, 2018 at 8:53am
2
Most recent comment from Criss:Hi Gonzalo ,https://www.prestashop.com/forums/topic/348262-solveddisable-contact-us-pagelink/Please check link
Kazi Moinul Hossain Arif
Want to Edit Customer Customer Reassurance BlockClosed
PrestaShop 1.7 Technical Issues
Updated February 26, 2018 at 8:48am
4
Most recent comment from Criss:Hi Kazi ,Yes, tks you so much.
Álvaro
icons no workClosed
PrestaShop 1.7 Technical Issues
Updated February 26, 2018 at 4:25am
2
Most recent comment from Criss:Hi Álvaro ,Please use version 4.7.0Currently we do not update any theme with version 5.0.6https://fontawesome.com/v4.7.0/icons/