Public Tickets
Andrea
Sirius Megamenu problemClosed
PrestaShop 8.x Technical Issues
Updated August 10, 2017 at 2:10am
4
Most recent comment from Martin FieldThemes:Hi Andrea,Sorry,Please you check again,We checked on chrome and firefox browsers:http://prntscr.com/g6lye3Use this to add categories.http://prntscr.com/g6lyvfIf the error appears as shown in the pict ...
Cristian
The arrows do not appearClosed
PrestaShop 8.x Technical Issues
Updated August 4, 2017 at 7:55am
7
Most recent comment from Martin FieldThemes:Hi Cristian ,Yes, thanks you so nuch.
Jaime
New York Theme backgroundClosed
PrestaShop 8.x Technical Issues
Updated August 3, 2017 at 3:09am
2
Most recent comment from Martin FieldThemes:Hi Jaime ,You can check in the config of the testimonial modules,Or you can go to the images folder of modules,Replace a photo with the same name as the background image.
Ali
Colorizing active megamenu linkClosed
PrestaShop 8.x Technical Issues
Updated July 25, 2017 at 9:56am
4
Most recent comment from Martin FieldThemes:Hi Ali ,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Ed Martinez
Cannot Configure New ProductsClosed
PrestaShop 8.x Technical Issues
Updated July 24, 2017 at 2:51am
2
Most recent comment from Martin FieldThemes:Hi Ed Martinez,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Anthony Watson
Theme wont installClosed
PrestaShop 8.x Technical Issues
Updated July 22, 2017 at 2:03am
21
Most recent comment from Martin FieldThemes:Hi Anthony Watson,Yes, congratulations.
Luciano Santana
Issue with VelaClosed
PrestaShop 8.x Technical Issues
Updated July 22, 2017 at 1:22am
4
Most recent comment from Martin FieldThemes:Hi Luciano Santana,Yes, If there is a problem, let us know.
Marcin
Vela Theme - Color option presetsClosed
PrestaShop 8.x Technical Issues
Updated July 21, 2017 at 1:46am
2
Most recent comment from Martin FieldThemes:Hi Marcin ,You can disable them in admin> fieldthemes> themecustomizer> disable show paneltoolhttp://prntscr.com/fybpcb
Yesid
Problemas con tema tshirtClosed
PrestaShop 8.x Technical Issues
Updated July 20, 2017 at 2:41am
9
Most recent comment from Martin FieldThemes:Hi Yesid ,We need your BO access, please provide them.
Onam Castillo
HChange in the header pageClosed
PrestaShop 8.x Technical Issues
Updated July 19, 2017 at 3:08am
19
Most recent comment from Martin FieldThemes:Hi Onam Castillo,Sorry,We need more information on your FTP access
Daniel
Thema NewyorkClosed
PrestaShop 8.x Technical Issues
Updated July 19, 2017 at 1:31am
2
Most recent comment from Martin FieldThemes:Hi Daniel ,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Atomico
Translate Fieldthemes ModuleClosed
PrestaShop 8.x Technical Issues
Updated July 17, 2017 at 9:30am
2
Most recent comment from Martin FieldThemes:Hi Atomico ,
Congratulations on that success.
Mauro Chiappa
Special product blockClosed
PrestaShop 8.x Technical Issues
Updated July 12, 2017 at 10:00am
4
Most recent comment from Criss:Hi Mauro Chiappa ,
You need to replace the following fieldspecialproduct.php file:
$specials_product = Product::getPricesDrop((int)$params['cookie']->id_lang, 0, Configuration::get('FIELD_SPEC ...
Bodi
Static banners disappearing from time to timeClosed
PrestaShop 8.x Technical Issues
Updated July 12, 2017 at 9:32am
6
Most recent comment from Criss:Hi BodiWe still see it in your home page.Please go to back_office -> fieldtheme -> manage staticblocks.Thanks!
Juan Carlos
Does not make the image effect on itemClosed
PrestaShop 8.x Technical Issues
Updated July 11, 2017 at 3:22am
27
Most recent comment from Martin FieldThemes:Hi Juan Carlos,You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a g ...