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Public Tickets

Andrea Sirius Megamenu problemClosed PrestaShop 8.x Technical Issues   Updated August 10, 2017 at 2:10am   4 Most recent comment from Martin FieldThemes:Hi Andrea,Sorry,Please you check again,We checked on chrome and firefox browsers:http://prntscr.com/g6lye3Use this to add categories.http://prntscr.com/g6lyvfIf the error appears as shown in the pict ... Cristian ​The arrows do not appear​Closed PrestaShop 8.x Technical Issues   Updated August 4, 2017 at 7:55am   7 Most recent comment from Martin FieldThemes:Hi Cristian ,Yes, thanks you so nuch. Jaime New York Theme backgroundClosed PrestaShop 8.x Technical Issues   Updated August 3, 2017 at 3:09am   2 Most recent comment from Martin FieldThemes:Hi Jaime ,You can check in the config of the testimonial modules,Or you can go to the images folder of modules,Replace a photo with the same name as the background image. Ali Colorizing active megamenu linkClosed PrestaShop 8.x Technical Issues   Updated July 25, 2017 at 9:56am   4 Most recent comment from Martin FieldThemes:Hi Ali ,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Ed Martinez Cannot Configure New ProductsClosed PrestaShop 8.x Technical Issues   Updated July 24, 2017 at 2:51am   2 Most recent comment from Martin FieldThemes:Hi Ed Martinez,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Anthony Watson Theme wont installClosed PrestaShop 8.x Technical Issues   Updated July 22, 2017 at 2:03am   21 Most recent comment from Martin FieldThemes:Hi Anthony Watson,Yes, congratulations. Luciano Santana Issue with VelaClosed PrestaShop 8.x Technical Issues   Updated July 22, 2017 at 1:22am   4 Most recent comment from Martin FieldThemes:Hi Luciano Santana,Yes, If there is a problem, let us know. Marcin Vela Theme - Color option presetsClosed PrestaShop 8.x Technical Issues   Updated July 21, 2017 at 1:46am   2 Most recent comment from Martin FieldThemes:Hi Marcin ,You can disable them in admin> fieldthemes> themecustomizer> disable show paneltoolhttp://prntscr.com/fybpcb Yesid Problemas con tema tshirtClosed PrestaShop 8.x Technical Issues   Updated July 20, 2017 at 2:41am   9 Most recent comment from Martin FieldThemes:Hi Yesid ,We need your BO access, please provide them. Onam Castillo HChange in the header pageClosed PrestaShop 8.x Technical Issues   Updated July 19, 2017 at 3:08am   19 Most recent comment from Martin FieldThemes:Hi   Onam Castillo,Sorry,We need more information on your FTP access Daniel Thema NewyorkClosed PrestaShop 8.x Technical Issues   Updated July 19, 2017 at 1:31am   2 Most recent comment from Martin FieldThemes:Hi Daniel ,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Atomico Translate Fieldthemes ModuleClosed PrestaShop 8.x Technical Issues   Updated July 17, 2017 at 9:30am   2 Most recent comment from Martin FieldThemes:Hi Atomico , Congratulations on that success. Mauro Chiappa Special product blockClosed PrestaShop 8.x Technical Issues   Updated July 12, 2017 at 10:00am   4 Most recent comment from Criss:Hi Mauro Chiappa , You need to replace the following fieldspecialproduct.php file: $specials_product = Product::getPricesDrop((int)$params['cookie']->id_lang, 0, Configuration::get('FIELD_SPEC ... Bodi Static banners disappearing from time to timeClosed PrestaShop 8.x Technical Issues   Updated July 12, 2017 at 9:32am   6 Most recent comment from Criss:Hi BodiWe still see it in your home page.Please go to back_office -> fieldtheme -> manage staticblocks.Thanks! Juan Carlos Does not make the image effect on itemClosed PrestaShop 8.x Technical Issues   Updated July 11, 2017 at 3:22am   27 Most recent comment from Martin FieldThemes:Hi Juan Carlos,You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a g ...