Public Tickets
Tic
Slideshow moduleClosed
Prestashop 1.6 Technical Issues
Updated September 25, 2018 at 1:52am
4
Most recent comment from Criss:Hi Tic ,Send us your original photo for us to check.
Javier Arias
brandsClosed
Prestashop 1.6 Technical Issues
Updated September 21, 2018 at 8:58am
18
Most recent comment from Criss:Hi Javier Arias,Yes, nothing.
Aitor
Video in newyork theme headerClosed
Prestashop 1.6 Technical Issues
Updated September 14, 2018 at 1:31am
8
Most recent comment from Criss:Hi Aitor ,
The slideshow module only adds image files, so you can not add any other files.If you want to upload videos, you can only create your own html to show them but not to slideshows.
Rachel Snyder
installationClosed
Prestashop 1.6 Technical Issues
Updated September 5, 2018 at 1:36am
2
Most recent comment from Criss:Hi Rachel Snyder,Let us know what is the name of the .zip file that you use to upload?Also make sure your php.ini server config has achieved the theme installation requirements.
Marcio
Change Image BackgroundClosed
Prestashop 1.6 Technical Issues
Updated August 20, 2018 at 6:35am
3
Most recent comment from Criss:Hi ,Sorry for the delay,Have you changed their image?
Miguel Urquizo
problems showing the categoriesClosed
Prestashop 1.6 Technical Issues
Updated July 30, 2018 at 1:56am
2
Most recent comment from Criss:Hi Miguel ,Make sure you have created the subcategories.
Miguel Urquizo
Problem with image in sub-menuClosed
Prestashop 1.6 Technical Issues
Updated July 30, 2018 at 1:52am
2
Most recent comment from Criss:Hi Miguel ,
Please create more classes for them to make more reasonable popup.
http://prntscr.com/kckvqu
Please use them to create html containing img.
http://prntscr.com/kckw3d
Then use size to ...
Luis Manso
theme actualizationClosed
Prestashop 1.6 Technical Issues
Updated July 6, 2018 at 3:44am
28
Most recent comment from Criss:Hi Luis Manso,Yes, have a nice day!
amir hossein alinejad
remove horizental scrollClosed
Prestashop 1.6 Technical Issues
Updated July 2, 2018 at 10:32am
3
Most recent comment from amir hossein alinejad:hi very very thanks
jonathan kehler
horizontal menu sliderClosed
Prestashop 1.6 Technical Issues
Updated June 21, 2018 at 3:29am
2
Most recent comment from Criss:Hi jonathan,I think this is what you need.
george
appearenceClosed
Prestashop 1.6 Technical Issues
Updated June 19, 2018 at 1:18am
11
Most recent comment from Criss:Hi george ,Yes, Have you turned them off by in the modules themecustomizer?
Fábio
Undefined Image and Price on Search BlockClosed
Prestashop 1.6 Technical Issues
Updated June 15, 2018 at 6:58am
9
Most recent comment from Criss:Hi Fabrice,Yes, have a nice day!
Jerzy
Not able to install themeClosed
Prestashop 1.6 Technical Issues
Updated June 8, 2018 at 7:24am
5
Most recent comment from Criss:Hi Jerzy ,Unfortunately, prestashop can not be used for wordpress, they are completely different in terms of structure.
Mustafa Dursun
connection problemClosed
Prestashop 1.6 Technical Issues
Updated May 23, 2018 at 2:02am
8
Most recent comment from Criss:Hi Mustafa ,We tried to find the cause, but everything related to js on your website has been faulty,We tried but failed,Please backup the database and may have to reinstall or redo ...we are sorry ...
george
new york themeClosed
Prestashop 1.6 Technical Issues
Updated May 14, 2018 at 1:25am
4
Most recent comment from Criss:Hi george ,So please go to the fieldstaticblock or fieldstaticfooter modules. and add the html code to it.