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Public Tickets

cyber_deept error sending mail from contact formClosed Prestashop 1.6 Technical Issues   Updated October 16, 2017 at 2:18am   2 Most recent comment from Criss:Hello,Really sorry! It's of prestashop default. We don't have much experience with this problem Please contact the PS developer for help. Thank you! Eugene Tab Products Isotope IssueClosed Prestashop 1.6 Technical Issues   Updated October 12, 2017 at 3:14am   2 Most recent comment from Criss:Hello,Good morning!Sorry Eugene! Because this is impossibleThanks!! Daniel Food theme ( quickstart does not work )Closed Prestashop 1.6 Technical Issues   Updated October 10, 2017 at 8:58am   6 Most recent comment from Criss:Can you send me an screenshot about it? Leroy Bastiaanse Product CateClosed Prestashop 1.6 Technical Issues   Updated September 18, 2017 at 1:56am   2 Most recent comment from Criss:Hi Leroy Bastiaanse,Productcate modules are only available on the product details page,Would you like to drop them?http://prntscr.com/gmf9izFind where in the picture, Remove the productcate modules f ... Néstor Alfonso Icon What AppClosed Prestashop 1.6 Technical Issues   Updated September 15, 2017 at 3:53am   2 Most recent comment from Criss:Hello,Can you send me an screenshot about it? Andreas Sticky menu mobileClosed Prestashop 1.6 Technical Issues   Updated September 6, 2017 at 1:33am   4 Most recent comment from Criss:Hi Andreas ,Yes, We are checking with them. Currently, they still encounter some problems. So we still need to re-test before applying the theme later. wish you sympathize. Ali Furniture Smarty ErrorClosed Prestashop 1.6 Technical Issues   Updated September 5, 2017 at 9:51am   2 Most recent comment from Criss:Hi Ali ,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! cesar martinez edit positions like LATEST NEWS, TestimonialsClosed Prestashop 1.6 Technical Issues   Updated September 5, 2017 at 9:33am   12 Most recent comment from Criss:Hi martinez ,Sorry for the delay, we have just finished a vacation. Thank you for your patience!You can remove the popupnewletter modules and they will completely disappear, if you want you can rese ... Sacha Create default shop and languagesClosed Prestashop 1.6 Technical Issues   Updated September 5, 2017 at 7:43am   27 Most recent comment from Criss:Hi Sacha ,Sorry for late reply, we just went through a long holiday and now we are back to work.Maybe while moving things,There was a bug that caused the elevatezoom.php file to crash.And we have re ... Dominique Alquier megamenuClosed Prestashop 1.6 Technical Issues   Updated August 31, 2017 at 9:11am   10 Most recent comment from PRIDER:Thanks it works well now !PR Javier I delete FIELDTHEMES menu AdminClosed Prestashop 1.6 Technical Issues   Updated August 30, 2017 at 4:02am   2 Most recent comment from Criss:Hi Javier ,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! ivano Vela theme modules not workingClosed Prestashop 1.6 Technical Issues   Updated August 23, 2017 at 1:38am   2 Most recent comment from Martin FieldThemes:Hi ivano ,1) Let us know what the problem is.2) Do you revise our code tags? Currently we are seeing the tags being changed. Please provide me FTP credentials and Back Office access of your site. ... Mart R How is the product rating system enabled/disabled?Closed Prestashop 1.6 Technical Issues   Updated August 16, 2017 at 2:27am   2 Most recent comment from Martin FieldThemes:Hi Mart ,You can search Prestashop's comment modules Andrea Sirius Megamenu problemClosed Prestashop 1.6 Technical Issues   Updated August 10, 2017 at 2:10am   4 Most recent comment from Martin FieldThemes:Hi Andrea,Sorry,Please you check again,We checked on chrome and firefox browsers:http://prntscr.com/g6lye3Use this to add categories.http://prntscr.com/g6lyvfIf the error appears as shown in the pict ... Cristian ​The arrows do not appear​Closed Prestashop 1.6 Technical Issues   Updated August 4, 2017 at 7:55am   7 Most recent comment from Martin FieldThemes:Hi Cristian ,Yes, thanks you so nuch.