Public Tickets
Oleksandr
osca theme to 1.7.1.2 sitemapClosed
PrestaShop 1.7 Technical Issues
Updated July 24, 2017 at 1:35am
9
Most recent comment from Criss:Hi Frederic,Please follow steps :http://prntscr.com/fzezo4Thank you!
Helen
theme is not installingClosed
PrestaShop 1.7 Technical Issues
Updated July 19, 2017 at 9:06am
2
Most recent comment from Criss:Hi Helen,We understand the problem you are having,
Log in to the back office and follow these steps:
Module -> Install Module -> Theme Customize -> Configure -> Refresh Tab.
Wish success.
Israel
Hide some parts of IndexClosed
PrestaShop 1.7 Technical Issues
Updated July 15, 2017 at 2:25am
2
Most recent comment from Martin FieldThemes:Hi Israel ,
You can edit them in code at: Root themes name_theme teamplate index.tplDelete
{hook h="testimonials"} {if $page.page_name=='index' && isset( ...
Israel
PopUp NewsletterClosed
PrestaShop 1.7 Technical Issues
Updated July 15, 2017 at 2:18am
2
Most recent comment from Martin FieldThemes:Hi Israel ,It's just a hidden part of the popup,You need to remove the modules completely so they disappear.
Malik
Stylesheet is MissingClosed
PrestaShop 1.7 Technical Issues
Updated July 14, 2017 at 3:36am
2
Most recent comment from Martin FieldThemes:Hi Malik ,Please click the image you about your problem?
Juan Arevalo
Invalid TokenClosed
PrestaShop 1.7 Technical Issues
Updated July 14, 2017 at 2:33am
3
Most recent comment from Criss:Hi Juan Arevalo,Good morning!That's not the error.When the page hasn't loaded yet, we have done , so we'll get that message ...You just click on button 2 to go back.Thank you!
Mai
unhook special product under testimonialClosed
PrestaShop 1.7 Technical Issues
Updated July 13, 2017 at 4:41am
12
Most recent comment from Criss:Hi MaiReally sorry!That module will be simultaneous show or hide on all products. We will continue to expand that module's functionality further.We will let you know when we update again the module. ...
Juan Arevalo
Problems with translationsClosed
PrestaShop 1.7 Technical Issues
Updated July 13, 2017 at 1:57am
3
Most recent comment from Criss:Hi Juan Arevalo,Everything is OKPlease check again.Thanks and have a nice day!
PRIDER
display problemsClosed
PrestaShop 1.7 Technical Issues
Updated July 11, 2017 at 9:02am
25
Most recent comment from Martin FieldThemes:Hi PRIDER ,It is a pity but we have to do that then they appear.
Petre Barlea
Upgrading to Presta 1.7.1.xClosed
PrestaShop 1.7 Technical Issues
Updated July 11, 2017 at 3:14am
2
Most recent comment from Martin FieldThemes:Hi Petre Barlea,With QS, they will be a certain version,But you can use the PS update to update to the new version,But we will need to replace or repair some files to give them the best compatibility ...
Nikodem Gorak
Dorado Theme how to edit NavblockClosed
PrestaShop 1.7 Technical Issues
Updated July 10, 2017 at 3:51am
2
Most recent comment from Martin FieldThemes:Hi Nikodem ,You can edit them here:rootthemesname_themesmodulesps_customersigninps_customersignin.tpl
George
Does not display footer, error Static FooterClosed
PrestaShop 1.7 Technical Issues
Updated July 10, 2017 at 2:45am
5
Most recent comment from Martin FieldThemes:Hi George ,Please try removing 2 modules fieldstaticblock & fieldstaticfooter and reinstall them.
Pablo
The font is not the same as demoClosed
PrestaShop 1.7 Technical Issues
Updated July 7, 2017 at 3:28am
4
Most recent comment from Martin FieldThemes:Hi Pablo ,The problem has been resolved,You can check again.
Alessandro
Search button, unconfiguredClosed
PrestaShop 1.7 Technical Issues
Updated July 5, 2017 at 7:09am
13
Most recent comment from Criss:Hi Alessandro,Thank you very much for your comment.#how to create subcategories.-> First go to each product and add categoriesThen, go to the module "fieldtabcateslider"to show the categories that y ...
Giuseppe
BanazaClosed
PrestaShop 1.7 Technical Issues
Updated July 3, 2017 at 9:08am
4
Most recent comment from Martin FieldThemes:Hi Giuseppe ,We use fontawesome to create icons like heart, PC, ... http://prntscr.com/fqzohv to create them.http://fontawesome.io/icons/Refer to those icons here and give us your BO & FTP access, w ...