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Public Tickets

Giuseppe BanazaClosed PrestaShop 1.7 Technical Issues   Updated July 3, 2017 at 9:08am   4 Most recent comment from Martin FieldThemes:Hi Giuseppe ,We use fontawesome to create icons like heart, PC, ... http://prntscr.com/fqzohv to create them.http://fontawesome.io/icons/Refer to those icons here and give us your BO & FTP access, w ... Francesco Page not foundClosed PrestaShop 1.7 Technical Issues   Updated July 3, 2017 at 1:21am   2 Most recent comment from Criss:Hi Francesco,Thank you very much for your feedback!We understand the problem you are having, Log in to the back office and follow these steps: Module -> Install Module -> Theme Customize -> Configu ... Papa NGOM Theme OscaClosed PrestaShop 1.7 Technical Issues   Updated July 1, 2017 at 1:20am   2 Most recent comment from Criss:Hello,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap! Eli Megamenu ConfigurationClosed PrestaShop 1.7 Technical Issues   Updated June 29, 2017 at 10:15am   14 Most recent comment from Martin FieldThemes:http://prntscr.com/fpiw6fIf you still have that problem,Add a new category and try refining it. Lugonet I can´t access the settings of FielThemes ConfigureClosed PrestaShop 1.7 Technical Issues   Updated June 28, 2017 at 7:02am   7 Most recent comment from Martin FieldThemes:Hi George ,Yes,If there is any problem please inform us. Gabriel Error in the popup module demoClosed PrestaShop 1.7 Technical Issues   Updated June 27, 2017 at 2:20am   4 Most recent comment from Martin FieldThemes:Hi Michal ,Yes,Thank you very much for your feedback! Please provide me FTP credentials and Back Office access of your site. We will check it and help you asap!That is our mistake,We will fix them ... Lukasz Edit slider descriptionClosed PrestaShop 1.7 Technical Issues   Updated June 24, 2017 at 2:07am   2 Most recent comment from Martin FieldThemes:Hi Lukasz ,Sorry,It's the default location where we css them,If you want to change,Please use css to change their position.Sorry for the inconvenience. Juan Arevalo Sitemap pageClosed PrestaShop 1.7 Technical Issues   Updated June 23, 2017 at 7:38am   5 Most recent comment from Martin FieldThemes:Hi Juan ,Yes,Thanks you so much, have a nice day!You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appre ... Mundored SmartBlogClosed PrestaShop 1.7 Technical Issues   Updated June 23, 2017 at 7:27am   7 Most recent comment from Martin FieldThemes:Hi Mundored ,https://codecanyon.net/item/slider-revolution-responsive-prestashop-module/7140939/commentsHi sorry for the Slider Revolution modules issue,Developers did not release them on the .1.7 v ... Juan Arevalo I can't configure footerClosed PrestaShop 1.7 Technical Issues   Updated June 23, 2017 at 3:53am   6 Most recent comment from Martin FieldThemes:Hi Juan ,Yes,No problem,Have a nice day! Mundored I NEED HELP TO CONTINUE MY WORKClosed PrestaShop 1.7 Technical Issues   Updated June 23, 2017 at 3:04am   5 Most recent comment from Martin FieldThemes:Hi Mundored ,Sorry,we come from Viet Nam,And our time zones are contradictory, so that has slowed you downWe sincerely apologize to you for this delay. Mundored HELP !!!!!!Closed PrestaShop 1.7 Technical Issues   Updated June 22, 2017 at 9:18am   2 Most recent comment from Martin FieldThemes:Hi Mundored ,Sorry,what's up ?Let us know right away. Israel Theme ActivationClosed PrestaShop 1.7 Technical Issues   Updated June 22, 2017 at 7:00am   4 Most recent comment from Martin FieldThemes:Hi Israel ,Yes,No problem. Mundored Megamenu no foundClosed PrestaShop 1.7 Technical Issues   Updated June 21, 2017 at 10:28am   2 Most recent comment from Martin FieldThemes:hi Mundored,please copy & paste file attachment on: root modules fieldmegamenu controllers admin And on " root app cache " Delete 2 folder "dev" & "prod" Mohammad Siddique Product and category page not displayingClosed PrestaShop 1.7 Technical Issues   Updated June 21, 2017 at 8:38am   12 Most recent comment from Martin FieldThemes:Hi Mohammad ,You're welcome! Please let me know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a goo ...