Public Tickets
Francesco
Page not foundClosed
PrestaShop 1.7 Technical Issues
Updated July 3, 2017 at 1:21am
2
Most recent comment from Criss:Hi Francesco,Thank you very much for your feedback!We understand the problem you are having,
Log in to the back office and follow these steps:
Module -> Install Module -> Theme Customize -> Configu ...
Papa NGOM
Theme OscaClosed
PrestaShop 1.7 Technical Issues
Updated July 1, 2017 at 1:20am
2
Most recent comment from Criss:Hello,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Eli
Megamenu ConfigurationClosed
PrestaShop 1.7 Technical Issues
Updated June 29, 2017 at 10:15am
14
Most recent comment from Martin FieldThemes:http://prntscr.com/fpiw6fIf you still have that problem,Add a new category and try refining it.
Lugonet
I can´t access the settings of FielThemes ConfigureClosed
PrestaShop 1.7 Technical Issues
Updated June 28, 2017 at 7:02am
7
Most recent comment from Martin FieldThemes:Hi George ,Yes,If there is any problem please inform us.
Gabriel
Error in the popup module demoClosed
PrestaShop 1.7 Technical Issues
Updated June 27, 2017 at 2:20am
4
Most recent comment from Martin FieldThemes:Hi Michal ,Yes,Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!That is our mistake,We will fix them ...
Lukasz
Edit slider descriptionClosed
PrestaShop 1.7 Technical Issues
Updated June 24, 2017 at 2:07am
2
Most recent comment from Martin FieldThemes:Hi Lukasz ,Sorry,It's the default location where we css them,If you want to change,Please use css to change their position.Sorry for the inconvenience.
Juan Arevalo
Sitemap pageClosed
PrestaShop 1.7 Technical Issues
Updated June 23, 2017 at 7:38am
5
Most recent comment from Martin FieldThemes:Hi Juan ,Yes,Thanks you so much, have a nice day!You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appre ...
Mundored
SmartBlogClosed
PrestaShop 1.7 Technical Issues
Updated June 23, 2017 at 7:27am
7
Most recent comment from Martin FieldThemes:Hi Mundored ,https://codecanyon.net/item/slider-revolution-responsive-prestashop-module/7140939/commentsHi sorry for the Slider Revolution modules issue,Developers did not release them on the .1.7 v ...
Juan Arevalo
I can't configure footerClosed
PrestaShop 1.7 Technical Issues
Updated June 23, 2017 at 3:53am
6
Most recent comment from Martin FieldThemes:Hi Juan ,Yes,No problem,Have a nice day!
Mundored
I NEED HELP TO CONTINUE MY WORKClosed
PrestaShop 1.7 Technical Issues
Updated June 23, 2017 at 3:04am
5
Most recent comment from Martin FieldThemes:Hi Mundored ,Sorry,we come from Viet Nam,And our time zones are contradictory, so that has slowed you downWe sincerely apologize to you for this delay.
Mundored
HELP !!!!!!Closed
PrestaShop 1.7 Technical Issues
Updated June 22, 2017 at 9:18am
2
Most recent comment from Martin FieldThemes:Hi Mundored ,Sorry,what's up ?Let us know right away.
Israel
Theme ActivationClosed
PrestaShop 1.7 Technical Issues
Updated June 22, 2017 at 7:00am
4
Most recent comment from Martin FieldThemes:Hi Israel ,Yes,No problem.
Mundored
Megamenu no foundClosed
PrestaShop 1.7 Technical Issues
Updated June 21, 2017 at 10:28am
2
Most recent comment from Martin FieldThemes:hi Mundored,please copy & paste file attachment on:
root modules fieldmegamenu controllers admin
And on " root app cache "
Delete 2 folder "dev" & "prod"
Mohammad Siddique
Product and category page not displayingClosed
PrestaShop 1.7 Technical Issues
Updated June 21, 2017 at 8:38am
12
Most recent comment from Martin FieldThemes:Hi Mohammad ,You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a goo ...
Alejandro
Many conections Data Base - Slow websiteClosed
PrestaShop 1.7 Technical Issues
Updated June 21, 2017 at 4:19am
3
Most recent comment from Ym57:same problem, the code is not optimised and it not use the cache in tpl they don't useif (!$this->isCached('module.tpl', $this->getCacheId()))so template take many time and many query to database....f ...