Public Tickets
Álvaro
icons no workClosed
PrestaShop 1.7 Technical Issues
Updated February 26, 2018 at 4:25am
2
Most recent comment from Criss:Hi Álvaro ,Please use version 4.7.0Currently we do not update any theme with version 5.0.6https://fontawesome.com/v4.7.0/icons/
mohameddubai
Allowed to open external URLs" is REDClosed
PrestaShop 1.7 Technical Issues
Updated February 26, 2018 at 4:13am
2
Most recent comment from Criss:Hi mohameddubai ,
Sorry for the delay,
please allow_url_fopen = off in php.ini of hosting.
This problem you can google search solution.
Thomas Benedetti
Youtube on product pageClosed
PrestaShop 1.7 Technical Issues
Updated February 26, 2018 at 2:55am
6
Most recent comment from Criss:Hi Thomas ,Sorry, we do not know this problem,This issue is part of the admin product of PS. We do not fix them or change anything.
Vasile Liviu
Popup for select (file) image or zip from PCClosed
PrestaShop 1.7 Technical Issues
Updated February 22, 2018 at 2:49am
5
Most recent comment from Criss:Hi Vasile ,Sorry you got the wrong place,We are fieldtheme. not postheme.Please go to support of the developer.
Dominique Alquier
traductionClosed
PrestaShop 1.7 Technical Issues
Updated February 21, 2018 at 10:27am
5
Most recent comment from Criss:Hi Dominique,Yes,Tks you so much, have a nice day.
Krishna
Add to Cart and Cart page not workingClosed
PrestaShop 1.7 Technical Issues
Updated February 21, 2018 at 9:47am
2
Most recent comment from Criss:Hi Krishna ,http://prntscr.com/ihq1caPlease turn them off and check the problem appears?
André Bording
Bouncing mega menuClosed
PrestaShop 1.7 Technical Issues
Updated February 21, 2018 at 7:49am
6
Most recent comment from Criss:Hi Paul ,We have answered you at your ticket, please check again.
luis andrade
no puedo modificarClosed
PrestaShop 1.7 Technical Issues
Updated February 21, 2018 at 2:26am
7
Most recent comment from Criss:Hi luis ,please you check again url.https://stackoverflow.com/questions/37179028/php-fatal-error-out-of-memory-allocated-1707606016-tried-to-allocate-4266806
Creadiva
Change the image on the contact pageClosed
PrestaShop 1.7 Technical Issues
Updated February 17, 2018 at 2:25pm
3
Most recent comment from Criss:Hi Creadiva ,Please you check again staticblock in back-office,or check again config themecustomizer >> back-ground.
Intersystech
Shop & StoreClosed
PrestaShop 1.7 Technical Issues
Updated February 17, 2018 at 1:49pm
2
Most recent comment from Criss:Hi Intersystech ,Sorry you,This update only changes some preview images
Antonio
Create the contact pageClosed
PrestaShop 1.7 Technical Issues
Updated February 13, 2018 at 8:51am
2
Most recent comment from Criss:Hi Antonio,You should create shortcuts to the contact-us page.eg set on menu, in nav, ...
ROTHKO
Delete gears, title etc..Closed
PrestaShop 1.7 Technical Issues
Updated February 13, 2018 at 5:11am
4
Most recent comment from Criss:Hi ROTHKO ,Renaming them can be in the product modules. for example feature product, ...
Alberto
JS Problems in product pageClosed
PrestaShop 1.7 Technical Issues
Updated February 10, 2018 at 2:19am
3
Most recent comment from Criss:Hi Alberto ,We checked and did not see the same problem as you appear.
Oğuz Kiraz
BlogClosed
PrestaShop 1.7 Technical Issues
Updated February 8, 2018 at 3:07am
4
Most recent comment from Criss:Hi Oğuz ,Give us something that can help you fix,If you do not mind installing them online and we will help you fix any problems.
Oğuz Kiraz
smart blogClosed
PrestaShop 1.7 Technical Issues
Updated February 7, 2018 at 1:43am
6
Most recent comment from Criss:Hi Oğuz ,If you install the modules smartblog has such problems, then you install modules of SmartDataSoft developers have a common problem.We can not find the cause of this, on my machine and you h ...