Public Tickets All Categories Pre Sale Questions (1) PrestaShop 8.x Technical Issues (33) PrestaShop 1.7 Technical Issues (13) Gilles Online Shop PrestaShop 8.x Technical Issues Updated November 12, 2024 at 2:32pm 2 Most recent comment from Martin FieldThemes:Hi Gilles, The Online Shop theme is compatible with PrestaShop 8. But it does not use the Elementor. It's built on our own module "ThemeCustomizer". It's very easy to use and custom also. Gl ... Damian PHP issues - getAdminLinkClosed PrestaShop 8.x Technical Issues Updated July 25, 2024 at 3:07pm 5 Most recent comment from Andrea Bocelli:HiWe will reinstall and test it, thank you for your feedbackYou can temporarily disable that module to edit your pageThanks Jackie Lopez Color Product MouseoverClosed PrestaShop 8.x Technical Issues Updated December 7, 2022 at 3:26am 2 Most recent comment from Andrea Bocelli:Please provide us FTP credentials and Back Office access of your site. We will handle the problem to help you. andrea logo in HPClosed PrestaShop 8.x Technical Issues Updated October 18, 2022 at 1:13pm 2 Most recent comment from Andrea Bocelli:HiYou go to Design -> theme & logo to change your site logoThanks jonanv7 Vertical mega menu not workingClosed PrestaShop 8.x Technical Issues Updated September 28, 2022 at 2:52pm 10 Most recent comment from Andrea Bocelli:HiNo problem, have a nice dayThanks Dvir I've bought the Kora theme, but im getting error in Front pafgeClosed PrestaShop 8.x Technical Issues Updated May 19, 2022 at 1:59am 4 Most recent comment from Andrea Bocelli:HiExcuse me, can you send us backoffice? Your page is live and we are not seeing the error as you reported.Thanks Stavros no add to wishlist in product pageClosed PrestaShop 8.x Technical Issues Updated March 8, 2022 at 2:04am 8 Most recent comment from Andrea Bocelli:You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... Carlos Linking Megamenu topbarClosed PrestaShop 8.x Technical Issues Updated December 22, 2021 at 2:22am 8 Most recent comment from Andrea Bocelli:HiIt seems that your menu is showing the correct link, I have checked other menus and it is on the correct link you sethttps://prnt.sc/23y7bnhThanks Dawid Newyork themeClosed PrestaShop 8.x Technical Issues Updated February 6, 2020 at 1:15am 2 Most recent comment from Criss:Hi Dawid Sorry for bothering but could you send me a purchase code?Want to remove it? and use another one instead? I will guide you to do that. Ulysses MegaMenu Carina - Please fill all the required fields at least in Español (Spanish).Closed PrestaShop 8.x Technical Issues Updated December 23, 2019 at 2:47am 6 Most recent comment from Criss:Hi deni We're sorry for our late reply because we had 2 weekend days off.What attachment do you want to ask about in this ticket? If you would like to contact please create a new ticket, we wil ... Mohamed Can't install themeClosed PrestaShop 8.x Technical Issues Updated December 16, 2019 at 3:20am 2 Most recent comment from Criss:Hi Mohamed We're sorry for our late reply because we had 2 weekend days off. You seem to be confused about using a theme for software. Our theme is for Prestashop e-commerce and not for Wordpre ... Necat ATAY Site AçılmıyorClosed PrestaShop 8.x Technical Issues Updated June 28, 2019 at 6:37am 5 Most recent comment from Criss:Hi Necat ATAYThanks for your review. Very happy to help you. Luciano does not appear Field Static Footer, Field StaticblockClosed PrestaShop 8.x Technical Issues Updated June 25, 2019 at 4:01am 15 Most recent comment from Criss:Hi LucianoYou should try to restore the backup before updating to the current version. Before that, you should back up the database to avoid unexpected errors.Actually we couldn't find that erro ... ODDRAT huerta Efectos de la plantilla New YorkClosed PrestaShop 8.x Technical Issues Updated June 17, 2019 at 2:21am 2 Most recent comment from Criss:Hi ODDRAT1: I can guide you to change them.2: Our modules have Sub title for you to change.https://prnt.sc/o2py563: You can add information about it, such as images, links, name_theme. Carlos Zea the theme did not installed the mega menuClosed PrestaShop 8.x Technical Issues Updated June 14, 2019 at 9:55am 2 Most recent comment from Criss:Hi CarlosThat theme may have been corrupted, you can install another homepage in that topic. 1234567891030