Public Tickets
Kingsley
How to change theme colourClosed
PrestaShop 8.x Technical Issues
Updated March 8, 2016 at 1:57pm
12
Most recent comment from Criss:We're sorry but we don't provide custom service. We think you should go to prestashop forum to find the solution.
Hugo Costa
VELA THEMEClosed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 8:23am
4
Most recent comment from Criss:Hi Hugo Costa,We're sorry for our late reply because we had 2 weekend days off.You can see them in: "/modules/fieldblocksearch/fieldblocksearch-top.tpl"
Josue
Revolution slider lacking some optionsClosed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 8:12am
2
Most recent comment from Criss:We're sorry for our late reply because we had 2 weekend days off.We still can't connect to your website so it's very hard to know extractly what's the problem & give you a solution.
Vladyslav
create invoice in pdfClosed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 7:00am
2
Most recent comment from Criss:You can read more in prestashop documentations: http://doc.prestashop.com/display/PS16/Invoices
Soporte
Based on ratings Closed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 6:56am
7
Most recent comment from Criss:Hi Soporte,We're sorry for our late reply because we had 2 weekend days off.Please let us know if we can be of further assistance.
Vladyslav
change page of single productClosed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 6:15am
12
Most recent comment from Criss:Hi,We're sorry for our late reply because we had 2 weekend days off.Prestashop default has Price Rules and Vouchers, you can read more here: http://doc.prestashop.com/display/PS16/Creating+Price+Rul ...
Vladyslav
paid systemClosed
PrestaShop 8.x Technical Issues
Updated March 7, 2016 at 5:43am
2
Most recent comment from Criss:Hi Vladyslav,We're sorry because our NewYork theme don't have functionality for pay systems.
Graziano Valli
Font AwesomeClosed
PrestaShop 8.x Technical Issues
Updated March 4, 2016 at 8:26am
2
Most recent comment from Criss:Hi Graziano,We checked your store & we found the problem.All content of fonawesome class are empty. We think you opened ( Or when you transfered) global.css, your editor don't support UTF-8, unic ...
Vladyslav
promo ticketsClosed
PrestaShop 8.x Technical Issues
Updated March 4, 2016 at 6:48am
2
Most recent comment from Criss:Please see the attached image.
Vladyslav
sticky menu in field mega menu moduleClosed
PrestaShop 8.x Technical Issues
Updated March 4, 2016 at 6:44am
9
Most recent comment from Criss:Hi Vladyslav,
You can see many options in: Back Office > FIELDTHEMES > Manage Theme Customizer
Slawek
Translation and category photo issueClosed
PrestaShop 8.x Technical Issues
Updated March 3, 2016 at 2:37pm
18
Most recent comment from Slawek:Thank You!Have a great day!
Mackan77
404 pageClosed
PrestaShop 8.x Technical Issues
Updated March 3, 2016 at 7:34am
2
Most recent comment from Criss:Hi Mackan77,Thank you very much for using our theme!Please provide us Item Purchased Code.You can see the purchase code here: http://themeforest.net/downloadsAnd provide us FTP credentials and Back Of ...
abyse
TABS PRODUCTS ISOTOPE, order for: All products from certain category Closed
PrestaShop 8.x Technical Issues
Updated March 3, 2016 at 6:08am
2
Most recent comment from Martin FieldThemes:Hi abyse,
Thank you very much for using the our theme!Please provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Best regards,MartinFieldthemes ...
David
Certain modules are not displayClosed
PrestaShop 8.x Technical Issues
Updated March 2, 2016 at 2:02pm
21
Most recent comment from David:ID: 439 691 844Password : 8197
Mohammad
uploading home 4 bad configuration fileClosed
PrestaShop 8.x Technical Issues
Updated February 29, 2016 at 6:25am
5
Most recent comment from Criss:Hi Mohammad,The working time of us is from 8h:00 - 11h:30.And from 13h:30 - 17h:30.Our time zone: http://www.worldtimeserver.com/current_time_in_VN.aspx