Public Tickets
Alex
APOLO THEME ERRORClosed
PrestaShop 8.x Technical Issues
Updated February 16, 2016 at 11:09am
3
Most recent comment from Martin FieldThemes:Hi Alex,Did you resolve the issue?
Valerio
multistore errorClosed
PrestaShop 8.x Technical Issues
Updated February 16, 2016 at 7:28am
3
Most recent comment from Criss:Hi Valerio,We're so sorry but our theme doesn't support multistore.
Wojtek
New York Theme- slideshow problemClosed
PrestaShop 8.x Technical Issues
Updated February 15, 2016 at 12:31pm
2
Most recent comment from Martin FieldThemes:Hi Wojtek,Thank you very much for using the our theme!Please provide us FTP credentials and Back Office access of the site.We will check it and help you asap!
Paco
pacoClosed
PrestaShop 8.x Technical Issues
Updated February 13, 2016 at 6:39pm
4
Most recent comment from Criss:We think you deleted: padding: 64px 0 0;You can open: "/themes/sirius/css/global.css", paste at the bottom:#footer .footer-center { padding: 64px 0 0;}
Manuel
Need Help URGENT!!!Closed
PrestaShop 8.x Technical Issues
Updated February 11, 2016 at 11:55pm
3
Most recent comment from Manuel:Thanks but solvent and all errors When copying PHP files module in elevatezoom.php, because the Quickstar Zip become incomplete.
gus
iconClosed
PrestaShop 8.x Technical Issues
Updated February 9, 2016 at 5:55pm
2
Most recent comment from Criss:We use Font Awesome 3.2.1 so you can select any icon in:http://fortawesome.github.io/Font-Awesome/3.2.1/cheatsheet/
Kingsley
Errors When Creating A productClosed
PrestaShop 8.x Technical Issues
Updated February 4, 2016 at 7:42am
5
Most recent comment from Criss:We think if you don't have too much products, you should re-install our Quick start theme. You'll have a same store as our demo.
Brent
Vertical menu Closed
PrestaShop 8.x Technical Issues
Updated February 2, 2016 at 2:32pm
14
Most recent comment from Criss:You can read more in our documentation.If you can't do it by yourself, please provide us your Back Office info, we'll help you tomorrow because we're out of time to work, so please be patient
Lynx
Mega Menu CustomerClosed
PrestaShop 8.x Technical Issues
Updated February 2, 2016 at 11:14am
8
Most recent comment from Criss:Hi Lynx,We replaced one more "MegaTopLinks" in /modules/fieldmegamenu/fieldmegamenu.php.Please check your store again.
Alessandro Vannini
Field Tabs Product Isotope moduleClosed
PrestaShop 8.x Technical Issues
Updated February 2, 2016 at 6:00am
8
Most recent comment from Criss:We still can't connect to your FTP
Kiril
Field Popup Newsletter delayClosed
PrestaShop 8.x Technical Issues
Updated February 1, 2016 at 11:04pm
7
Most recent comment from Kiril:Thank you - it's working as expected now. Regarding the review - I have already done this :)
Kyle
Menu on Phone & TabletClosed
PrestaShop 8.x Technical Issues
Updated January 28, 2016 at 10:52am
8
Most recent comment from Criss:You're welcome.We edited in some file so it's hard to explain.Enjoy the rest of your day!
Led
Nice shadow and little arrowsClosed
PrestaShop 8.x Technical Issues
Updated January 28, 2016 at 8:22am
8
Most recent comment from Criss:You're welcome!Please let us know if we can be of further assistance.If you're happy with the theme and support you received we would really appreciate it if you could leave us a review over on themef ...
Beshoy
theme breake on some products and creates extra spacesClosed
PrestaShop 8.x Technical Issues
Updated January 28, 2016 at 7:05am
6
Most recent comment from Criss:You're welcome!Please let us know if we can be of further assistance.If you're happy with the theme and support you received we would really appreciate it if you could leave us a review over on themef ...
Marlène
Revolution slider compatibiltyClosed
PrestaShop 8.x Technical Issues
Updated January 23, 2016 at 6:20pm
8
Most recent comment from Criss:We just re-uploaded & installed module revolution slider. We didn't have any issue.