Public Tickets
Antonio
Tema en el movil y en el pc son diferentes.Closed
PrestaShop 8.x Technical Issues
Updated December 13, 2016 at 6:42am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site and please tell us more and detail your problem, if possible please give us some screens ...
Chen
Products IsotopeClosed
PrestaShop 8.x Technical Issues
Updated December 12, 2016 at 6:46am
11
Most recent comment from Criss:You're welcome!
Enjoy the rest of your day!
[email protected]
Modify Rococo themeClosed
PrestaShop 8.x Technical Issues
Updated December 8, 2016 at 7:50am
4
Most recent comment from Criss:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and p ...
Juan Ramos
Megamenu theme ImpulseClosed
PrestaShop 8.x Technical Issues
Updated December 8, 2016 at 6:54am
2
Most recent comment from Criss:Hi, Good morning and have a nice day.
Sorry you because our delay, we have 2 days off weekend. We checked and fixed it for you.
Now it's ok, please go to back office and check again!
Here is the wa ...
Alexander
Vela Logo-Size for PrestashopClosed
PrestaShop 8.x Technical Issues
Updated December 8, 2016 at 5:26am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Chen
MegamenuClosed
PrestaShop 8.x Technical Issues
Updated December 6, 2016 at 6:49am
6
Most recent comment from Criss:You're welcome!
Enjoy the rest of your day!
amcasual_ Alex Moca
Random home pageClosed
PrestaShop 8.x Technical Issues
Updated December 5, 2016 at 7:25am
2
Most recent comment from Criss:Hi, we sorry you because our theme have no module to display random product.sorry you about that.About change position "slideup", please go to back office > module > position, sellect position where b ...
Ronald4543
Compatibilidad con módulos multivendedorClosed
PrestaShop 8.x Technical Issues
Updated December 5, 2016 at 6:15am
3
Most recent comment from Criss:HI, good morning and have a nice day with work.Sorry you about our delay, we have 2 days off weekend.About your problem, we don't know what do you want to tell us. Could you explain more and detail th ...
Hugo
Navigation brand sliderClosed
PrestaShop 8.x Technical Issues
Updated December 3, 2016 at 5:39am
6
Most recent comment from Criss:HI, thanks for your info,we checked and fixed it for you, please check again.Thank you and have a nice day with working!
Leire
TypographyClosed
PrestaShop 8.x Technical Issues
Updated December 2, 2016 at 7:08am
5
Most recent comment from Criss:HI, thanks for your info, we checked from your website with change font-family from back office and it's work fine, we thinks you make it but don't clear cache, please see images below and check agai ...
Filip
RENAMEClosed
PrestaShop 8.x Technical Issues
Updated December 1, 2016 at 6:07am
8
Most recent comment from Criss:Hi, good morningWe're really excited to hear that from you. Thank you very much!About "1000 pro max_input_vars" when translate, please give your requests about that to provider of hosting to chan ...
Patricia
Install theme newyork in my prestashop store that is activeClosed
PrestaShop 8.x Technical Issues
Updated November 30, 2016 at 6:16am
4
Most recent comment from Criss:Hi, we can install and use our theme with install as from document that we gave you from package.it's ok and your website without losing config anything.Thanks,
nikoz
Slideshow linkClosed
PrestaShop 8.x Technical Issues
Updated November 30, 2016 at 5:24am
5
Most recent comment from Criss:Hi, good morning and have a nice day.we fixed it for you, now link for all button and slider, please input link on input "link-button" back office and them are link for all slider.Now it's ok, please ...
Diego
The website is misconfiguredClosed
PrestaShop 8.x Technical Issues
Updated November 29, 2016 at 8:06am
2
Most recent comment from Criss:Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of your site.
We will check it and help you asap!
Hugo
Instalar tipo de letra en la plantilla RandoClosed
PrestaShop 8.x Technical Issues
Updated November 29, 2016 at 6:24am
16
Most recent comment from Criss:Hi, sorry you because we can't connect to your FTP, so we give you how to fix it with line of file "fieldthemecustomizer.php" near or round it.( root/modules/fieldthemecustomizer/fieldthemecustomizer. ...