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Public Tickets

Julien S Vertical Menu Info configClosed PrestaShop 8.x Technical Issues   Updated August 13, 2016 at 8:19am   20 Most recent comment from Criss:Please create a new private ticket Jeroen Disable product image hoger?Closed PrestaShop 8.x Technical Issues   Updated August 10, 2016 at 5:53am   2 Most recent comment from Criss:Hi. You could use css to disable image hover on products. you go to file global.css (path .../theme/css/global.css), edit this file and find the following phrase ".hover-image" and add thi ... Murat Aydin Mega menu sub itemClosed PrestaShop 8.x Technical Issues   Updated August 1, 2016 at 11:09am   2 Most recent comment from Criss:Hi,yes, you can do it from B0please followwing images 1.png and 2.png Tiza Recent Post BlockClosed PrestaShop 8.x Technical Issues   Updated August 1, 2016 at 8:13am   2 Most recent comment from Criss:Hi,we given you how to remove recent post blog and align menu tab at ticket number"845665"please check there! carlos quick installation errorClosed PrestaShop 8.x Technical Issues   Updated July 26, 2016 at 7:20am   1 Most recent comment from carlos:I have problems with quick installation of the template Rococo. I followed my installation instructions, but when the facility is available sample data and other information. Quick installation sh ... Vincent Bad configuration fileClosed PrestaShop 8.x Technical Issues   Updated July 25, 2016 at 5:47am   2 Most recent comment from Criss:Hi Vincent,We're sorry for our late reply because we had 2 weekend days off.Please read our documentation carefully.You should choose lotte theme archive, not quickstart. Murat Aydin Theme settingsClosed PrestaShop 8.x Technical Issues   Updated July 20, 2016 at 1:53pm   2 Most recent comment from Criss:You could disable that button in the Back Office.Please see the image below. Tomás chage the way the imagesClosed PrestaShop 8.x Technical Issues   Updated July 14, 2016 at 8:01am   2 Most recent comment from Criss:Sorry, our sirius theme doesn't support vertical thumbnails. We couldn't help you in customization. Jorge MegamenuClosed PrestaShop 8.x Technical Issues   Updated June 29, 2016 at 2:27pm   2 Most recent comment from Criss:We're sorry but our working time's over, so please be patient. We'll check it & reply you asap! john SlideshowClosed PrestaShop 8.x Technical Issues   Updated June 29, 2016 at 8:37am   2 Most recent comment from Criss:We're sorry but our theme doesn't have option to change the position. You should edit CSS in: root/modules/fieldslideshow/css/style.css Hugo Costa Furniture ThemeClosed PrestaShop 8.x Technical Issues   Updated June 29, 2016 at 7:52am   2 Most recent comment from Criss:Please provide us FTP credentials and Back Office access of your site via PRIVATE REPLY. We will check it and help you asap! Murat Aydin Edit Static images next to FieldSlideshowClosed PrestaShop 8.x Technical Issues   Updated June 29, 2016 at 7:45am   2 Most recent comment from Criss:It's staticblock so you should edit the content in the Back office > Manage Staticblocks.Please search in our documentation: 7. Home banner 2 block Jarek problemClosed PrestaShop 8.x Technical Issues   Updated June 27, 2016 at 6:42am   2 Most recent comment from Criss:Hi Jarek, Thank you very much for using our theme!You can open the file: root/themes/theme_name/css/custom.cssand add this code .new-box, .sale-box{    width:auto;    padding: 0 10px;     ... Luis 403 ForbiddenClosed PrestaShop 8.x Technical Issues   Updated June 24, 2016 at 1:30pm   2 Most recent comment from Criss:Hi Luis,You can contact your host provider to increase the value "mar_input_var" greater than 5000. Vince ​Second Language - Revolution SlidersClosed PrestaShop 8.x Technical Issues   Updated June 23, 2016 at 2:28pm   4 Most recent comment from Criss:You're welcome! Enjoy the rest of your day!