Okay

Public Tickets

Kingsley Setting positions of Modules On HomepageClosed PrestaShop 8.x Technical Issues   Updated February 18, 2016 at 6:50am   2 Most recent comment from Criss:We moved it for you.You can change the position in BO > Position > Table displayHome.See the attached image please Josue Problem creating new customer accountClosed PrestaShop 8.x Technical Issues   Updated February 18, 2016 at 6:36am   4 Most recent comment from Criss:You're welcome!Please let us know if we can be of further assistance. Alex REQUEST JSON PARE FAILEDClosed PrestaShop 8.x Technical Issues   Updated February 16, 2016 at 2:41pm   8 Most recent comment from Criss:You have to click to Main Section to enter child page & add Link, image,...And in that our module, you can't add custom content SCHIFF Field Megamenu syntax errorClosed PrestaShop 8.x Technical Issues   Updated February 16, 2016 at 11:22am   2 Most recent comment from Martin FieldThemes:Hi SCHIFF,Thank you very much for using the our theme!Please provide us FTP credentials and Back Office access of the site.We will check it and help you asap! kevin config file theme add incorrectClosed PrestaShop 8.x Technical Issues   Updated February 16, 2016 at 11:20am   2 Most recent comment from Martin FieldThemes:Hi kevin,Thank you very much for using the our theme!Please extract the file first to make sure you already uploaded the correct file. Follow the our documentation step by step.If the problem is still ... Alex APOLO THEME ERRORClosed PrestaShop 8.x Technical Issues   Updated February 16, 2016 at 11:09am   3 Most recent comment from Martin FieldThemes:Hi Alex,Did you resolve the issue? Valerio multistore errorClosed PrestaShop 8.x Technical Issues   Updated February 16, 2016 at 7:28am   3 Most recent comment from Criss:Hi Valerio,We're so sorry but our theme doesn't support multistore. Wojtek New York Theme- slideshow problemClosed PrestaShop 8.x Technical Issues   Updated February 15, 2016 at 12:31pm   2 Most recent comment from Martin FieldThemes:Hi Wojtek,Thank you very much for using the our theme!Please provide us FTP credentials and Back Office access of the site.We will check it and help you asap! Paco pacoClosed PrestaShop 8.x Technical Issues   Updated February 13, 2016 at 6:39pm   4 Most recent comment from Criss:We think you deleted: padding: 64px 0 0;You can open: "/themes/sirius/css/global.css", paste at the bottom:#footer .footer-center { padding: 64px 0 0;} Manuel Need Help URGENT!!!Closed PrestaShop 8.x Technical Issues   Updated February 11, 2016 at 11:55pm   3 Most recent comment from Manuel:Thanks but solvent and all errors When copying PHP files module in elevatezoom.php, because the Quickstar Zip become incomplete. gus iconClosed PrestaShop 8.x Technical Issues   Updated February 9, 2016 at 5:55pm   2 Most recent comment from Criss:We use Font Awesome 3.2.1 so you can select any icon in:http://fortawesome.github.io/Font-Awesome/3.2.1/cheatsheet/ Kingsley Errors When Creating A productClosed PrestaShop 8.x Technical Issues   Updated February 4, 2016 at 7:42am   5 Most recent comment from Criss:We think if you don't have too much products, you should re-install our Quick start theme. You'll have a same store as our demo. Brent Vertical menu Closed PrestaShop 8.x Technical Issues   Updated February 2, 2016 at 2:32pm   14 Most recent comment from Criss:You can read more in our documentation.If you can't do it by yourself, please provide us your Back Office info, we'll help you tomorrow because we're out of time to work, so please be patient Lynx Mega Menu CustomerClosed PrestaShop 8.x Technical Issues   Updated February 2, 2016 at 11:14am   8 Most recent comment from Criss:Hi Lynx,We replaced one more "MegaTopLinks" in /modules/fieldmegamenu/fieldmegamenu.php.Please check your store again. Alessandro Vannini Field Tabs Product Isotope moduleClosed PrestaShop 8.x Technical Issues   Updated February 2, 2016 at 6:00am   8 Most recent comment from Criss:We still can't connect to your FTP