Public Tickets
Slawek
Translation and category photo issueClosed
PrestaShop 8.x Technical Issues
Updated March 3, 2016 at 2:37pm
18
Most recent comment from Slawek:Thank You!Have a great day!
Mackan77
404 pageClosed
PrestaShop 8.x Technical Issues
Updated March 3, 2016 at 7:34am
2
Most recent comment from Criss:Hi Mackan77,Thank you very much for using our theme!Please provide us Item Purchased Code.You can see the purchase code here: http://themeforest.net/downloadsAnd provide us FTP credentials and Back Of ...
abyse
TABS PRODUCTS ISOTOPE, order for: All products from certain category Closed
PrestaShop 8.x Technical Issues
Updated March 3, 2016 at 6:08am
2
Most recent comment from Martin FieldThemes:Hi abyse,
Thank you very much for using the our theme!Please provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Best regards,MartinFieldthemes ...
David
Certain modules are not displayClosed
PrestaShop 8.x Technical Issues
Updated March 2, 2016 at 2:02pm
21
Most recent comment from David:ID: 439 691 844Password : 8197
Mohammad
uploading home 4 bad configuration fileClosed
PrestaShop 8.x Technical Issues
Updated February 29, 2016 at 6:25am
5
Most recent comment from Criss:Hi Mohammad,The working time of us is from 8h:00 - 11h:30.And from 13h:30 - 17h:30.Our time zone: http://www.worldtimeserver.com/current_time_in_VN.aspx
Mohammad
2 or 4 people are watching this product ?Closed
PrestaShop 8.x Technical Issues
Updated February 28, 2016 at 6:42pm
2
Most recent comment from Criss:We're sorry but our themes don't have that function.Thank you for the idea. We'll consider in the next version.
Mohammad
how to replace FaviconClosed
PrestaShop 8.x Technical Issues
Updated February 28, 2016 at 6:38pm
2
Most recent comment from Criss:Hi Mohammad,
You can change the favicon in Back Office > Preferences > ThemesSee the attached images please.
Mohammad
Youtube TutorialsClosed
PrestaShop 8.x Technical Issues
Updated February 27, 2016 at 5:11am
2
Most recent comment from Criss:Hi Mohammad,We're sorry but we have documentations only, don't have video tutorials.
Ángela
Menu categories (more categories)Closed
PrestaShop 8.x Technical Issues
Updated February 25, 2016 at 3:36pm
8
Most recent comment from Ángela:
Camille
fieldstaticfooter wrong ajax pathClosed
PrestaShop 8.x Technical Issues
Updated February 25, 2016 at 8:19am
3
Most recent comment from Camille:with pleasure Neil !
Paco
Offer (marked: schema.org) price is absentClosed
PrestaShop 8.x Technical Issues
Updated February 22, 2016 at 7:50am
2
Most recent comment from Martin FieldThemes:Hi Paco Saez,Please don't create many tickets. You can create one ticket only then follow it to solve all of the issues.It's easier for us to manage them.Best regards,Martin
Denis
helpClosed
PrestaShop 8.x Technical Issues
Updated February 22, 2016 at 6:46am
10
Most recent comment from Criss:We're sorry but we don't understand what do you want. You want to add more sliders or you want to install another module slider?
ARTURO
TEMPLATE MENU BAR NOT IN ITS SIDEClosed
PrestaShop 8.x Technical Issues
Updated February 20, 2016 at 6:07am
2
Most recent comment from Criss:Hi Arturo,Thank you very much for using our theme!Your site's maintenance so we can't see anything.Please provide us FTP credentials and Back Office access of your site.We will check it and help you a ...
david bitton
Grayscale on hover imageClosed
PrestaShop 8.x Technical Issues
Updated February 19, 2016 at 7:00am
5
Most recent comment from Criss:Hi Mario,Please follow your ticket here: https://fieldthemes.ticksy.com/ticket/663483
David
Certains modules are not displayClosed
PrestaShop 8.x Technical Issues
Updated February 18, 2016 at 12:07pm
1
Most recent comment from David:Hello,I am working on the revision of my site at present under Prestashop v 1 6.0.11 with theme Biocosmetic. In my localhost, I installed the theme Vela_Food under Prestashop v 1.6.1.4 Fr. Everything ...