Okay
  Public Ticket #970136
fieldslideshow
Closed

Comments

  •  2
    carla started the conversation
    November 28, 2016 at 4:26pm

    When i install the theme appears this message 

    El siguiente módulo(s) no se ha instalado correctamente:

    • fieldslideshow :
  •  1,593
    Criss replied
    November 29, 2016 at 5:41am

    Thank you very much for using our theme!

    Please provide us FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  •   carla replied privately
  •  1,593
    Criss replied
    November 30, 2016 at 5:27am

    Hi, thanks for reply, please give us both info access to your FTP of your website.

    we will help you.

    Thanks,

    Best Regards,
    Criss - FieldThemes

  •   carla replied privately
  •  1,593
    Criss replied
    November 30, 2016 at 2:29pm

    HI, thanks for that, we checked and fixed it for you,

    please check again.

    Thanks

    Best Regards,
    Criss - FieldThemes

  •  2
    carla replied
    November 30, 2016 at 2:33pm

    Thanks for all but why i cant see it at my home page ???

  •  1,593
    Criss replied
    November 30, 2016 at 2:37pm

    Hi, we don't understand what you told:


    please check again.

    Thanks

    Best Regards,
    Criss - FieldThemes

  •  2
    carla replied
    November 30, 2016 at 2:41pm

    It doesnt appear at my browser 

  •   carla replied privately
  •  2
    carla replied
    November 30, 2016 at 5:22pm

    Still the same problem i cant install the

    • fieldslideshow 


  •  2
    carla replied
    November 30, 2016 at 11:44pm

    Hello again Peter

    Thanks for your previous answer, but I still trying to work on this and I cant make it happen. I´m sorry if I didn´t explain my matter wrongly. Bellow details of my issue.

    At the browser it doesn´t appear (the babies picture´s).  But in your previous snapshot appears!

    Check my own snapshot: Captura de pantalla 2016-11-30 a las 11.39.59.png

    Also it seems I don´t have installed the fieldslideshow, and at the time I try to install it, I received the following error (files attached)

    Please don´t hesitate to ask for further details as this is something critical for me, I have a really close due date and I don´t know how to resolve it.

    Many thanks in advance

    Carla Vila



  •  1,593
    Criss replied
    December 1, 2016 at 7:22am

    HI, Now it's ok, please check again.

    Thanks


    Best Regards,
    Criss - FieldThemes

  •  2
    Domenico replied
    December 28, 2016 at 3:12am

    Goodnight, i don't see the slideshow, i'am install correct but i don't see the picture only all white.

    qubostore.it

  •  1,593
    Criss replied
    December 28, 2016 at 6:04am

    Hi Domenico ,

    thanks for reply

    Please provide us FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  •  2
    Domenico replied
    December 29, 2016 at 4:36pm

    Hi Peter

    Thanks for being so fast, a question why the written out so little face to the edges, you can move a little as in the demo ??

    What was the problem with the slider to see if sometimes we make the installation of new

  •  1,593
    Criss replied
    December 30, 2016 at 7:20am

    Hi, good morning and have a nice day!

    please go to file "style.css"

    (root/modules/fieldslideshow/css/style.css), edit this file by program edit code, please search parse "width: 700px;", you can delete these line code css or change value bigger.it's ok.

    You can reset module fieldslideshow, then please input text from fieldthemes > manage slideshow right for field text, it's display as demo with css code to be put for them. 

    Hope you understand and make it

    Thanks

    Best Regards,
    Criss - FieldThemes