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  Public Ticket #927190
more repeating images of the product
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Comments

  • Miloslav Sirovy started the conversation

    Hi,

    1) I have problem with more repeating images of the product with combination. For example I have a boot in 4 sizes, each has 4 (same) images and in first displayed product (combination) there are 16 images.

    I would like to show only images in choosen combination.

    2) I would like to show all the images of product without need to use slider. Is it possible to switch off the slider? Attached I send you the image how I mean it.

    Thank you,

    Miloslav

  •  1,593
    Criss replied

    Hi,

    Thank you very much for using our theme!

    Please provide us FTP credentials and Back Office access of your site and please tell us more about your problem,especially the first issue.

    We will check it and help you asap!

    Thanks,


    Best Regards,
    Criss - FieldThemes

  • Miloslav Sirovy replied

    Hi,

    there is login. I think you already have it.

    1) For better understanding of the problem I give you a example: In the first link there is snowboard boot with choosen combination 44.5 with 6 same images (3 combination x 2 images), BUT URL adress isn't URL adress of the combination (44.5) - you can see that if you click on 44 (other combination) and again on 44.5 (link2)

    https://www.4riders.cz/burton-almighty-multiweave/pn-12131

    https://www.4riders.cz/burton-almighty-multiweave/pn-12131#/189-velikost_bot-445

    Back Office access:

    Login: [email protected]

    Pass: Yij6wG&3@IY3rgX)

    https://4riders.cz/admin403y3bgcp/index.php?controller=AdminDashboard&token=7ee37a7ba5b5034efc763a25603f2a1e

    https://www.4riders.cz/

    FTP credentials:

    IP: s-network.net

    Login: [email protected]

    Pass: MvqZY+3xEkz7eKRE

    2) I would like to show all the images of product without need to use slider. Is it possible to switch off the slider? Attached I send you the image how I mean it with comments. The main imagecould be also bigger about 30 %.

    Thank you,

    Miloslav

  •  1,593
    Criss replied

    HI, 

    Thanks for your info, we sorry but when we are checking and fixing for you, we have upload file to your FTP, but size of file is 0 kb, so from product page is error, please check again and override file from attach file with path (root//modules/fieldthemecustomizer/fieldthemecustomizer.php).it's file backup that we download before fix to display as like the first time and check again this error.

    we sorry about that, please.

    we will check again and help you!


    Best Regards,
    Criss - FieldThemes

  • Miloslav Sirovy replied

    Your file contain bug. The backup file isn't working either - it is not our origin file and it is not working with our file either - you must change also something else.

    Now is important - WHAT FILES DID YOU CHANGE? We restore whole fieldthemecustomizer and the product page still not works!

    https://www.4riders.cz/burton-process-off-axis/pn-10075

    Why are you even working with this modul? You just need to working only with the product page. I need to fix only look of the side.

  • Miloslav Sirovy replied

    We have to restore whole shop! Evidently it wasnt problem only in the one file. So can you send me file that you will change and we will backup it and will upload it to ftp so we will sure that no other files ase changed?

  •  1,593
    Criss replied

    Now, your product detail pages are performing well. We only change in the file root//modules/fieldthemecustomizer/fieldthemecustomizer.php.

    Best Regards,
    Criss - FieldThemes

  • Miloslav Sirovy replied

    Yes, now the product page is ok, but we have to restore whole shop not only the root//modules/fieldthemecustomizer/fieldthemecustomizer.php.

    Can you send me file that you will fix the problem 1 and 2? And we will upload it to ftp so we will sure that no other files are changed?

  •  1,593
    Criss replied

    We only change the one file for fix the problem 1 and 2


    root/modules/fieldthemecustomizer/fieldthemecustomizer.php.

    Best Regards,
    Criss - FieldThemes