I have a question about the search function. Some users complain that when they click on the search icon, they are not able to begin typing immediately. Instead, they have to click in the search field before they can begin to type. Is there some way i can change this behavior? This isn't a big problem, but it is something that has caused a little bit of chatter in our social media.
HI, One again thank you very much about info that you gave to us,
we checked search on your website from our PC, but we didn't find the error that you told, please see video we checked and give us video or some screenshot how to way you check that error, we will checked again and help you( video from attach file)
we can't click search icon and enable typing with click on the field to search, from input of prestashop, we have must click input, so then can input text, so we don't understand what you say, could you give us a example for that, we will understand and help you fix this,
Their search bar is NOT hidden like ours. So the end user does not have to click on the Search Icon first. Our users want to see the search area visible. Is that possible?
Thanks for your feedback, it's possible, but where do you want search area visible, you can see from menu, have no space for it, it's will to be overlap subcategory of menu,
Please give us image about that, we will help you!
Hi, thanks for your feedback, we has reviewed image that you gave us,
as image you gave, we realize it's going to take from large screen, but from a smaller monitor, please see image below:
and from ipad version. search isn't look like good, and One more thing, if you want change search to position you told, when you scroll mouse to sticky menu, search will be not stickied following:
I have a question about the search function. Some users complain that when they click on the search icon, they are not able to begin typing immediately. Instead, they have to click in the search field before they can begin to type. Is there some way i can change this behavior? This isn't a big problem, but it is something that has caused a little bit of chatter in our social media.
Thank you in advance for any advice.
--Ed
Hi, sorry about our delay, we have two days off weekend.
Thank you very much for using our theme!
We understand your problem, please give us FTP credentials and Back Office access of your site.
We will check and give to you our feedback asap!
Thanks,
Best Regards,
Criss - FieldThemes
Same as for my other issues, I am providing you the same access information below.
I have activated both the backoffice and FTP access for you.
Backoffice Access:
URL: www.naturesflavors.com/nfadmin
User Name: [email protected]
PW: S5pp0rt!
FTP Access:
ftp://naturesflavors.com
User Name: [email protected]
PW: S5pp0rt!
HI, One again thank you very much about info that you gave to us,
we checked search on your website from our PC, but we didn't find the error that you told, please see video we checked and give us video or some screenshot how to way you check that error, we will checked again and help you( video from attach file)
Thanks,
Best Regards,
Criss - FieldThemes
Please take a look at the picture and look at the area I have circled, along with my comments.
Thank you!
Hi,
we can't click search icon and enable typing with click on the field to search, from input of prestashop, we have must click input, so then can input text, so we don't understand what you say, could you give us a example for that, we will understand and help you fix this,
Thanks,
Best Regards,
Criss - FieldThemes
Please take a look at our competition's Web site: https://www.olivenation.com/
Their search bar is NOT hidden like ours. So the end user does not have to click on the Search Icon first. Our users want to see the search area visible. Is that possible?
Hi,
Thanks for your feedback, it's possible, but where do you want search area visible, you can see from menu, have no space for it, it's will to be overlap subcategory of menu,
Please give us image about that, we will help you!
Thanks,
Best Regards,
Criss - FieldThemes
I have attached a screenshot of what our customers would like. Please let me know if this is possible.
As always, thank you for your excellent support.
--Ed
Hi, thanks for your feedback, we has reviewed image that you gave us,
as image you gave, we realize it's going to take from large screen, but from a smaller monitor, please see image below:
and from ipad version. search isn't look like good, and One more thing, if you want change search to position you told, when you scroll mouse to sticky menu, search will be not stickied following:
Please consider and send us your decisions,
We will help you!
Thanks,
Best Regards,
Criss - FieldThemes
I will show my team what you sent me, and we will discuss. Please allow me a little time to decide.
Thank you for your wonderful support.
--Ed
Hi,
You're welcome!
Enjoy the rest of your day!
Best Regards,
Criss - FieldThemes
You may close this ticket. We will not change the search feature.
Thank you.
You're welcome!
Enjoy the rest of your day!
Best Regards,
Criss - FieldThemes