Okay
  Public Ticket #690967
Based on ratings
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  • Soporte started the conversation
    March 2, 2016 at 8:27pm

    Good afternoon,

    I'm trying to disable the "ratings" of products. to disable comments, and you can not change, but the stars are coming out. I can not find and remove. any suggestions?

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    Buenas tardes,
    Estoy intentando deshabilitar el "ratings" de los productos. al deshabilitar los comentarios, ya no se puede modificar, pero las estrellas siguen saliendo. No logro encontrar como quitarlo. alguna sugerencia?

  •  275
    Martin replied
    March 3, 2016 at 6:06am

    Hi Soporte,

    Thank you very much for using the our theme!

    Please send us the link of the site. And an image about the rating of products.

    Best regards,

    Martin

    Best Regards,
    Martin - FieldThemes

  • Soporte replied
    March 3, 2016 at 1:45pm

    Hi there,

    The site I have it in both local and is not accessible, so if I can provide you is an image

  •  1,593
    Criss replied
    March 3, 2016 at 2:22pm

    We reviced your request but we're out of time to work, so please be patient. We'll check it & reply you asap! So sorry for the delay!

    Best Regards,
    Criss - FieldThemes

  •  1,593
    Criss replied
    March 4, 2016 at 8:45am

    Hi Soporte,

    Could you please send us a file in your current store, we'll help you to removed that block.

    /themes/yourtheme/product.tpl

    Best Regards,
    Criss - FieldThemes

  • Soporte replied
    March 5, 2016 at 5:27pm

    Thanks, I've solved thanks to its indication. I mentioned the code (perhaps in the future you need it) and have already disappeared.

    Thank you so much

  •  1,593
    Criss replied
    March 7, 2016 at 6:56am

    Hi Soporte,

    We're sorry for our late reply because we had 2 weekend days off.

    Please let us know if we can be of further assistance.

    Best Regards,
    Criss - FieldThemes