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  Public Ticket #688965
Translation and category photo issue
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Comments

  • Slawek started the conversation

    Hello Team, 

    I have two questions about the shop. I\'m using vela_fashion_3 theme. here is the link with the screen: http://pl.tinypic.com/view.php?pic=30i7wnr&s=9#.VtVELEAYtlc

    1st.
    I can\'t translate phrase \"Categories\" at the vmegamenu block. I try to
    translate it at the backend but theres no result. I also edit ftp files
    and translate it manually but the \"categories\" didn\'t change. Is there any way to translate it?
     
    2nd.
    Category product pictures are gone. There are no product picture. it\'s only at the category page.
    The situation is whenever i use vertical or horizontal category view.
    I thought that mabye this have something in common with preferences ->
    Picture settings, but I don\'t know anymore what else I can set up to
    work this up.  Here\'s screen of my current settings.
    http://pl.tinypic.com/view.php?pic=2hphvna&s=9#.VtVGnUAYtlc

    Thank You for Your time and support :)

  •  1,593
    Criss replied

    Hi Slawek,

    Thank you very much for using our theme!
    Please provide us Item Purchased Code.You can see the purchase code here: http://themeforest.net/downloads
    And provide us FTP credentials and Back Office access of the site.
    We will check it and help you asap!


    Best Regards,
    Criss - FieldThemes

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  •  1,593
    Criss replied

    Hi Slawek,

    We'll help you to fix every theme's errors.

    But we're so sorry because we're out of time to work, so please be patient. We'll check it & reply you tomorrow!

    Best Regards,
    Criss - FieldThemes

  •   Slawek replied privately
  •  1,593
    Criss replied

    Hi Slawek,

    We're back and so sorry for the delay. Have a good day!

    You can ask us whenever you need, don't worry about it.

    We fixed all your problems. Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a review over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

    Best Regards,
    Criss - FieldThemes

  • Slawek replied

    I've already did this :)
    5 stars is not enough for suuport like this. THank You for Your help and for supporting. 
    Everything works like a charm right now.

    Wish You all the best with sellign and developing theme :)

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