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  Public Ticket #673391
Problem creating new customer account
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Comments

  • Josue started the conversation

    Hello.

    And sorry, but I need your help again. I have installed your vela deafault theme and when I tried to create a new account (in the front end) I wrote an email and clicked on create a new account but all I got was an empty page (only header and footer appeared). I resolved the problem inactivating the vela_default/js/authentication.js by renaming it but I do not now if this could cause other problems in my shop. Could you tell me, please.

    Best regards

    Josue


  •  275
    Martin replied

    Hi Josue,

    Thank you very much for using the our theme!

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Martin

    Fieldthemes Team

    Best Regards,
    Martin - FieldThemes

  • Josue replied

    Thanks Martin.

    It seems to be resolved. I realyzed that in performance options I had \"disable all overides\" as YES. I selected NO and now the registering form seems to work .

    Thanks anyway

    Josué

  •  1,593
    Criss replied

    You\'re welcome!

    Please let us know if we can be of further assistance.

    Best Regards,
    Criss - FieldThemes