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  Public Ticket #671767
config file theme add incorrect
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Comments

  • kevin started the conversation
    February 15, 2016 at 6:03pm

    When i try to install your theme it always says: "incorrect config file" Please assist

  •  275
    Martin replied
    February 16, 2016 at 11:20am

    Hi kevin,

    Thank you very much for using the our theme!

    Please extract the file first to make sure you already uploaded the correct file. Follow the our documentation step by step.

    If the problem is still persist,

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best Regards,
    Martin - FieldThemes