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  Public Ticket #668642
Undefined Image and Price on Search Block
Closed

Comments

  • Fábio started the conversation
    February 12, 2016 at 3:03am

    Hello I'm using the theme Vela (Digital) for prestashop and when I do a search the suggestions appear without image and price. I attached an image with the issue.

    I want to put the site live but need to fix this issue first. Please a quick help is appreciated.


  •  1,593
    Criss replied
    February 13, 2016 at 8:54pm

    Hi Fábio,

    We\'re sorry for our late reply because we\'re on the holiday.

    Please provide us FTP credentials and Back Office access of your site VIA PRIVATE REPLY.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  • Martin replied
    July 12, 2016 at 1:17pm

    Hi Neil,

    I have exactly the same issue, I have no idea how to solve it.

    Did you find as solution that I could implement myself ?

    Thanks and regards

    Martin

  •  1,593
    Criss replied
    July 12, 2016 at 1:24pm

    1. See the attached image please

    2. Check if that file exist: "root/override/classes/Search.php"

    If it doesn't exist, please download the attached Search.php.txt, rename -> Search.php then upload to "root/override/classes/"

    After that, delete file: "root/cache/class_index.php

    Best Regards,
    Criss - FieldThemes

  • Martin replied
    July 12, 2016 at 1:29pm

    Hi,

    Thank you for this reply, I turned the "disable all override" off, and everything works fine now !!

    Thank you !

  • Martin replied
    July 12, 2016 at 1:44pm

    You can close the ticket

  •  1,593
    Criss replied
    July 12, 2016 at 1:59pm

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

    Best Regards,
    Criss - FieldThemes

  • Fabrice replied
    June 15, 2018 at 6:51am

    Hi,

    I have a problem and now it's resolved, thank you for your help

  •  1,593
    Criss replied
    June 15, 2018 at 6:58am

    Hi Fabrice,

    Yes, have a nice day!

    Best Regards,
    Criss - FieldThemes