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  Public Ticket #642610
Menu on Phone & Tablet
Closed

Comments

  • Kyle started the conversation
    January 20, 2016 at 4:22pm

    Hi,

    I have noticed that the dropdown menu doesn't work on smartphones and tablets, this only happens on the category pages.

    Have you experienced this problem before? Please could you advise me on how to correct this issue.

    Regards,

    Kyle

  •  1,593
    Criss replied
    January 21, 2016 at 5:47am

    Hi Kyle,

    We found an error in the category page, please see the attached image.

    But we don\'t know what did you change. In our demo, it\'s working correctly.

    Best Regards,
    Criss - FieldThemes

  • Kyle replied
    January 26, 2016 at 5:36pm

    Hi,

    Ok, what can we do to fix the error. Is there a solution used in the past that may work?

    Regards.

    Kyle

  •  1,593
    Criss replied
    January 27, 2016 at 7:00am

    Hi Kyle,

    We try to find solution but we found only an JS error.

    But we checked your site in Ipad & It\'s working normally.

    Best Regards,
    Criss - FieldThemes

  • Kyle replied
    January 27, 2016 at 1:11pm

    Hi,

    The menu dropdown does work, but it doesn\'t work on the categories page.

    That is the only issue we are experiencing.

    http://chascofurniture.co.uk/en/75-alpine-products

    Is this a common error?

  •  1,593
    Criss replied
    January 28, 2016 at 7:19am

    We fixed it. Please check again.

    We hope you\'ll be satisfied. Enjoy the rest of your day!

    Best Regards,
    Criss - FieldThemes

  • Kyle replied
    January 28, 2016 at 10:45am

    Hi,

    Thank you so much!

    If it is not too much to explain, how did you fix the JS error?

    Thanks for the support

    Regards,

    Kyle

  •  1,593
    Criss replied
    January 28, 2016 at 10:52am

    You\'re welcome.

    We edited in some file so it\'s hard to explain.

    Enjoy the rest of your day!

    Best Regards,
    Criss - FieldThemes