I've downloaded prestashop V1.6.1.4 and imported the Vela digital theme. Everything is Ok apart from the revolution slider, it doens't seem to be compatible with this prestashop version. When I download it on prestashop, it indicates the module has been well downloaded but I don't find it in prestashop modules and it doesn't appear in Filezilla.
Hello,
I've downloaded prestashop V1.6.1.4 and imported the Vela digital theme. Everything is Ok apart from the revolution slider, it doens't seem to be compatible with this prestashop version. When I download it on prestashop, it indicates the module has been well downloaded but I don't find it in prestashop modules and it doesn't appear in Filezilla.
Hope you will be able to help me.
Best regards,
Marlene Nicolas
Thank you very much for using our theme!
Please provide us Item Purchased Code.You can see the purchase code here: http://themeforest.net/downloads
And provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Best Regards,
Criss - FieldThemes
Good evening,
The item code is: 2028730b-f039-479d-a652-88286e11b406
This is a public ticket, on which email address can I send you my access? What do you need exactly for the FTP?
Best regards,
Marlene Nicolas
You can send your info via PRIVATE REPLY ( see the attached image).
We need your FTP to check your files, reupload,...
Best Regards,
Criss - FieldThemes
We installed Revolution slider. Please check it again.
Best Regards,
Criss - FieldThemes
Hello,
Indeed, the slider works. How did you do?
Thanks a lot.
Regards,
Marlene Nicolas
We just re-uploaded & installed module revolution slider. We didn\'t have any issue.
Best Regards,
Criss - FieldThemes