Hi, i've tested even your demo or my website on many other computers.
I have the 43.0.1 of firefox in all of them. In some computers, the megamenu works, in others when you are over a link the menu doesnt scroll down. The same problem with your demo and my website.
It s not the problem of my website. I go to your website from other pcs and the menu doesnt scroll down.
Maybe because the explorer is in a previous version? But i ve downloaded the latest. The scroll down menu is working from which version of firefox? windows?
Hi, i've tested even your demo or my website on many other computers.
I have the 43.0.1 of firefox in all of them. In some computers, the megamenu works, in others when you are over a link the menu doesnt scroll down. The same problem with your demo and my website.
It s a big problem for me. How can i solve that?
Thank you !
Hi David,
Thank you very much for using the our theme!
Can you please take some screenshots?
Best Regards,
Criss - FieldThemes
Hi Neil,
Here are screenshots. Its very simple on windows 8 pcs it works. pc1.jpg
On windows 7 almost, it doesnt work. pc2.jpg The menu doesnt scroll down.
It uses the same version of firefox 43.0.1
Hi David,
You can see our screenshot in the attached image. We\'re using Firefox 43.0.3 & we don\'t see the error.
Can you give us your site link? We\'ll check it.
Best Regards,
Criss - FieldThemes
It s not the problem of my website. I go to your website from other pcs and the menu doesnt scroll down.
Maybe because the explorer is in a previous version? But i ve downloaded the latest. The scroll down menu is working from which version of firefox? windows?
We think it\'s a small error of browser. Our themes have been tested in many webbrowsers and OS.
Best Regards,
Criss - FieldThemes
Hi,
I have the same issue on Firefox 45.0.2 on MAC OS. How can I solve it ?
Thanks in advance
-Alex
Hi Alex,
Please provide us FTP credentials and Back Office access of your site via PRIVATE REPLY.
We will try our best to check it and help you asap!
Best Regards,
Criss - FieldThemes
Hi Neil,
I don't have this button. I think it is because it is not my ticket no ?
How can I send you what you need ? Do I have to create a new ticket ?
-Alex
Yes, please create a new ticket.
Best Regards,
Criss - FieldThemes
Dear all,
if you have a solution about this problem please send us the solution.
In many PCS the megamenu doesnt scroll down.
Thank you !
Please download attached file, extract then try to upload to: "root/modules/fieldmegamenu/views/js/hook/"
Remember to rename your current file to backup before upload new file.
Best Regards,
Criss - FieldThemes