Okay
  Public Ticket #620652
Failure to account page
Closed

Comments

  • Led started the conversation

    First of all, congratulations for your excellent work.

    As second point, i need help, because none of my customers can access to their accounts or login page, simply does not work.

    Can you help me as son as possible please.

    Iam from Mexico, sorry for my english.

  • Led replied

    i forget, my website is www.construactivo.com

  •  1,593
    Criss replied

    Thank you very much for using the our theme!

    Please provide us Item Purchased Code.You can see the purchase code here: http://themeforest.net/downloads

    And provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  •   Led replied privately
  • Led replied

    Plus I need your help to make the image of the orange square to remain like the image of the chair in his demo. How can I do that ?

    attached images

    Menu texts on the left, image on the right.

    Thanks in advance.

  •  1,593
    Criss replied

    Hi Led,

    We fixed it. Enjoy the rest of your day!

    Best Regards,
    Criss - FieldThemes

  • Led replied

    Hey Neil, thanks so much, really the support is great. But i need your help again, in some way the Awesome font has missing, none of the icons shown.

    Please help me whit this issue. I will write a good review of its product

  • Led replied

    Here some screenshot of the problem with awesome font.

  •  1,593
    Criss replied

    Hi Led,

    It\'s my pleaseure. awesome font is ok now.

    Your review really helps us to keep doing what we do best.

    Best Regards,
    Criss - FieldThemes

  • Led replied

    Neil, can you give me the list of custom class types please, I like play with that to do the best mega-menu ever :)

    Also, the field of email in newsletter move to the right, i try center, but i can\'t and the little arrows (right and left) of navigation carrousels don\'t are not visibles.

    attach image

  •  1,593
    Criss replied

    Hi,

    When you add a custom class, you need to create style for this class. We\'re sorry but you need to know & style custom class by yourself.

    Now newsletter box is center.

    Best Regards,
    Criss - FieldThemes