Hi You go to the file theme_name_theme/templates/checkout/_partials/order-confirmation-table.tpl Find out what hooks are on your confirmed order page (Ex: displayProductPriceBlock, https://prnt.sc/o0-8o0Ux-1gN) look in Design -> Positions those hooks to see if they contain your module and delete that module. If that hook you enjoy other pages, you can delete that hook in the file. Note: I just tried to order 1 of your products to test, you can ignore or delete that order Thanks
Your Advice does not solve the issue unless I misunderstood your message
I deleted from Design-> Positions the module: Prestashop checkout under the hook: Display ProductPriceBlock but it did not solve the issue and when I tried to transplant back the module I can not find the hook: Display ProductPriceBlock .
Anyhow after that I deleted the following lines 83-84 from the file as you told me : see file1
We're sorry for our late reply because we had weekend days off. We need to know what modules you use for your confirmation order page to check what hooks it is in Thanks
Hi You go to Design -> Positions find the Featured products module and try to delete it in the hooks and proceed to checkout to see if your product block is lost, we can't proceed to checkout on your page so you can check it. https://prnt.sc/MIN4hX6RDLei If your product block is not lost on hook deletion, you can re-add your module to the deleted hooks to avoid cluttering your page. https://prnt.sc/LqIUn0NRMVMq https://prnt.sc/op7Rh8JjoR_b Thanks
OK product block removed from the page by unhook the module ‘’Featured products’’ from the hook ‘’displayOrderConfirmation2'' see file1
Now if I decide to transplant back the module to display the product block but in a properly way (images and action-buttons), can you tell me How to fix that by myself? see file2
Hi You find the template of that module, add the class "horizontal_mode" to the largest div tag of the file for example the module related product below https://prnt.sc/ULFDokjIkQrv Thanks
Hi Usually with modules you install from prestashop (usually prefixed with ps_) it will have a file in /theme/name_theme/module/ folder and you need to edit in that file. Thanks
I know you explained before and you had also told me and I had edited the class by adding myself the ‘’horizontal mode’’ but did not work out with me, that’s why I persisted asking if you did something else besides the above edit.
Hi
URGENT MY SHOP IS ENABLED
I encounter the following issue when I test buying a product.
On the final page of order confirmation below there is a display of ‘POPULAR PRODUCTS’ and in a weired formation. See attached file
Please can you tell me how to fix this?
Also if I DO NOT want to display this category there, where do I manage it from?
I’ve disabled ‘’field top sellers block’’ & ‘’Best selling products’’ but no solution to eliminate the display.
I also checked positions but I do not see anything there to relate to this.
Thanks
Hi
You go to the file
theme_name_theme/templates/checkout/_partials/order-confirmation-table.tpl
Find out what hooks are on your confirmed order page
(Ex: displayProductPriceBlock, https://prnt.sc/o0-8o0Ux-1gN)
look in Design -> Positions those hooks to see if they contain your module and delete that module.
If that hook you enjoy other pages, you can delete that hook in the file.
Note: I just tried to order 1 of your products to test, you can ignore or delete that order
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
Your Advice does not solve the issue unless I misunderstood your message
I deleted from Design-> Positions the module: Prestashop checkout under the hook: Display ProductPriceBlock but it did not solve the issue and when I tried to transplant back the module I can not find the hook: Display ProductPriceBlock .
Anyhow after that I deleted the following lines 83-84 from the file as you told me : see file1
{/if}
{hook h='displayProductPriceBlock' product=$product type="unit_price"}
But this action breaks the checkout page and is not working proparly
I’ve restored back the lines and I’m sending you in Private, account permissions to check it out yourself
Please let me know ASAP
Thanks
We're sorry for our late reply because we had weekend days off.
We need to know what modules you use for your confirmation order page to check what hooks it is in
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
Can you be more specific?
where do I find the modules from ? that used for the confirmation order page ?
Thanks
Hi
Send us your fully functional backoffice page so we can test it
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
You go to Design -> Positions find the Featured products module and try to delete it in the hooks and proceed to checkout to see if your product block is lost, we can't proceed to checkout on your page so you can check it.
https://prnt.sc/MIN4hX6RDLei
If your product block is not lost on hook deletion, you can re-add your module to the deleted hooks to avoid cluttering your page.
https://prnt.sc/LqIUn0NRMVMq
https://prnt.sc/op7Rh8JjoR_b
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
OK product block removed from the page by unhook the module ‘’Featured products’’ from the hook ‘’displayOrderConfirmation2'' see file1
Now if I decide to transplant back the module to display the product block but in a properly way (images and action-buttons), can you tell me How to fix that by myself? see file2
Thanks
Hi
You find the template of that module, add the class "horizontal_mode" to the largest div tag of the file
for example the module related product below
https://prnt.sc/ULFDokjIkQrv
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
Can you please remind me how to find the template?
Thanks
Hi
It is usually located in the modules/module_name/views/templates/hook/ folder of the module
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
I'm inside the file. see file1
where do I add the class ''horizontal_mode'' ?
Thanks
Hi
You can add it next to the products class
<div class="products horizontal_mode">
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
I added it but it doesn't work out. see files
Thanks
Please provide us FTP credentials and Back Office access of your site.
We will handle the problem to help you.
Best Regards,
Andrea - FieldThemes Support Team
Hi
Sorry for the late reply, I was sick.
You can send us full rights to your account
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
I wish you to be well
Are you better now?
I sent full rights in the other ticket
Thanks
Hi
You can check it again
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
Issue solved Thanks.see file3
Can you tell me what else you did besides the addition of ''horizontal_mode'' see file 4
Thanks
Hi
Usually with modules you install from prestashop (usually prefixed with ps_) it will have a file in /theme/name_theme/module/ folder and you need to edit in that file.
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
Are you talking about the file: ps_featureproducts.tpl?
Hi
Yes it is
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
can you tell me what you edit in the file?
Thanks
Hi
We add the class as said earlier
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
Is it only the addition of ‘’horizontal_mode’’ to the class? See file
Thanks
We're sorry for our late reply because we had weekend days off.
That's right, we explained it in previous messages, you can review it
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi,
I know you explained before and you had also told me and I had edited the class by adding myself the ‘’horizontal mode’’ but did not work out with me, that’s why I persisted asking if you did something else besides the above edit.
Any how let not spend more time on this.
Issue is solved. All OK
Can close this ticket
Thanks
Hi
Wish you a good day
Thanks
Best Regards,
Andrea - FieldThemes Support Team