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  Public Ticket #3044894
Field Quick search block
Closed

Comments

  • mesiou started the conversation

    Hello 
    I can't understand why I can't click on my search bar 

  •  310
    Andrea replied

    Please provide us FTP credentials and Back Office access of your site.

    We will handle the problem to help you.

    Best Regards,

    Andrea - FieldThemes Support Team

  • mesiou replied

    I do not prefer to give the accesses Can you rather give us the procedure to follow

  •  310
    Andrea replied

    Hi
    Our themes when installing the search module are working properly, so we need your site access information to check for problems.
    What prestashop version are you on?
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  • mesiou replied

    1.7.5.2

  •  310
    Andrea replied

    Hi
    Sorry, what do you mean?
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  • mesiou replied

    this is my version of perstashop

  • mesiou replied

    Do you know a quicker place where I could get the answer to my question about your theme 

  •  310
    Andrea replied

    Hi Mesiou,
    Like I said in the previous message, can you send us your access information? And we only respond on this support page, you can send feedback and we will reply as soon as possible.
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team