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  Public Ticket #3022121
Install / Module SmartBlog failed
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Comments

  • John started the conversation

    I am installing your PrestaShop Theme titled Mina_Pet_Home3, version 1.8.  When I add/upload the theme, no errors.  However, when I try to activate the theme by selecting it, I get the following error:

    Cannot install module smartblog. Unfortunately, the module did not return additional details.

  • John replied

    It occurred to me that perhaps the SmartBlog was NOT in all 4 version so the theme.  I installed the first zip file and it worked.  I then reinstalled the 3rd zip (which is the one I want to use) and it installed with no error.

  •  309
    Andrea replied

    Hi
    We installed and tested it, our theme still installs normally.
    You need to delete all the installed modules in Module Manager and search in the /modules folder and delete the remaining modules of the theme, then install the new theme again.
    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team