Good morning, we are preparing the prestashop site in its latest version, also using the latest version of its template. But I have found a problem in the product page, when clicking on the image thumbnails the main image does not change. In the browser console it doesn't tell me much but I already tried changing the jquery to its latest version without results for the correct operation of the Owl gallery of the product. Could you guide me or mark a solution to this problem? so I can continue in the assembly of the web page. Thanks a lot
Hi I have replaced you with a new product-cover-thumbnails.tpl file, your site is up and running. You can check the file at \themes\name_theme\templates\catalog\_partials\product-cover-thumbnails.tpl Thanks
Thank you very much, there I saw the modifications, and I already made a backup copy of the modified file. There I saw that you changed from $image.bySize.small_default.url to $image.bySize.large_default.url in the image links (src), I previously did a migration, maybe the corresponding thumbnail images were not generated? or is it due to another problem?
Good morning, we are preparing the prestashop site in its latest version, also using the latest version of its template. But I have found a problem in the product page, when clicking on the image thumbnails the main image does not change. In the browser console it doesn't tell me much but I already tried changing the jquery to its latest version without results for the correct operation of the Owl gallery of the product. Could you guide me or mark a solution to this problem? so I can continue in the assembly of the web page. Thanks a lot
Please provide us FTP credentials and Back Office access of your site.
We will handle the problem to help you.
Best Regards,
Andrea - FieldThemes Support Team
Hi
I have replaced you with a new product-cover-thumbnails.tpl file, your site is up and running.
You can check the file at \themes\name_theme\templates\catalog\_partials\product-cover-thumbnails.tpl
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Thank you very much, there I saw the modifications, and I already made a backup copy of the modified file. There I saw that you changed from $image.bySize.small_default.url to $image.bySize.large_default.url in the image links (src), I previously did a migration, maybe the corresponding thumbnail images were not generated? or is it due to another problem?
Hi
Yes, we have changed in img tag to match js of ps 1.7.8.x
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi Andrea,
I have the same problem, medicine theme 20
Hi
You create a new ticket and send your FTP and Backoffice access information to me, we will check it for you.
Thanks
Best Regards,
Andrea - FieldThemes Support Team