Hi You download the following files using the link below and replace those files in the respective folder, then clear the cache and reload your page. https://www.dropbox.com/s/tetvyogv3gf5h2t/New%20folder.rar?dl=0 Note: replace with your prestashop 1.7.8.x. 1. theme.js /themes/name_theme/assets/js/theme.js 2. add jquery-3.4.1.min.js /themes/name_theme/assets/field-js/jquery-3.4.1.min.js in the file /modules/fieldthemecustomizer/fieldthemecustomizer.php and edit like the image below to replace jquery https://prnt.sc/24f97hi 3. product-cover-thumbnails.tpl /themes/name_theme/templates/catalog/_partials/product-cover-thumbnails.tpl Thanks
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Hello,
When you select another attribute than default one on product page, the thumbnail disappear thumb carousel
You can test on your own page:
https://demo.fieldthemes.com/canzy/en/men/30-48-viverra-non-semper.html#/2-size-m/11-color-blackSelect color grey for the Tshirt
Regards
PAtrick
Please provide us FTP credentials and Back Office access of your site.
We will handle the problem to help you.
Best Regards,
Andrea - FieldThemes Support Team
Hi Andrea
The site is not on production yet.
But have you noticed the issue on your own demo site ?
Regards
Patrick
Hi
Can you tell me what version of presstashop you are using, and what theme are you using? I will reinstall and send you a file once fixed
Thanks
Best Regards,
Andrea - FieldThemes Support Team
I use 1.7.8.1, but I also noticed the issue on 1.7.6.3 .
And you have the same in your demo shop
Regards
Patrick
Hi
Ok, we will reinstall and send you the fix file as soon as possible
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
You download the following files using the link below and replace those files in the respective folder, then clear the cache and reload your page.
https://www.dropbox.com/s/tetvyogv3gf5h2t/New%20folder.rar?dl=0
Note: replace with your prestashop 1.7.8.x.
1. theme.js
/themes/name_theme/assets/js/theme.js
2. add jquery-3.4.1.min.js
/themes/name_theme/assets/field-js/jquery-3.4.1.min.js
in the file /modules/fieldthemecustomizer/fieldthemecustomizer.php
and edit like the image below to replace jquery
https://prnt.sc/24f97hi
3. product-cover-thumbnails.tpl
/themes/name_theme/templates/catalog/_partials/product-cover-thumbnails.tpl
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
If there is any other problem, you can give us feedback, we will check it for you
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
I confirm it solved the issue, thanks.
Patrick
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advance!
Best Regards,
Andrea - FieldThemes Support Team