Hi , i've recently tried to install one of your themes on my website, but when i did that, it shows me a list of error.(See the image attached) Could you please help me ?Any information about a workaround, or something like that, would be appreciated. The version of presta shop i'm using is the 1.7.6.3. Thanks in advance. Best regards.
Hi I have "Use this theme" theme wine_5 and it is working properly, you have to go to FieldThemes Configure -> Manager Importer import content for your site I imported it for you, and your page is fully displayed as our demo I also installed slider module and import slide for you You can check again Thanks
Hi I've added enough blocks for your wine_store1 theme You used the wine_theme_5 theme before, so when using the wine_store1 theme it took a lot of time to fix it. Because these two themes are not the same, the wine_store1 theme was made a long time ago and uses the old module, and the new wine_theme_5 theme is made on the elementor platform, so there will be incompatible modules. I fixed it for you and added enough blocks for your page to look like a demo Thanks
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Hi 1. If you want to remove vertical menu, it will delete all pages on your theme Go to the file /themes/name_theme/templates/_partials/header/header_3.tpl and edit like the picture below https://prnt.sc/1yaid2c 2. Go to FieldThemes Configure -> Manage Theme Customizer -> Background and delete the Breadcrumb background image https://prnt.sc/1yaicmc Thanks
Hi , i've recently tried to install one of your themes on my website, but when i did that, it shows me a list of error.(See the image attached)
Could you please help me ?Any information about a workaround, or something like that, would be appreciated.
The version of presta shop i'm using is the 1.7.6.3.
Thanks in advance.
Best regards.
Hi
Please provide us FTP credentials and Back Office access of your site.
Can you tell me what theme you are using?
We will handle the problem to help you.
Best Regards,
Andrea - FieldThemes Support Team
Hi
You should provide full FTP and Backoffice information such as FTP Host and link to your Backoffice
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
I have "Use this theme" theme wine_5 and it is working properly, you have to go to FieldThemes Configure -> Manager Importer import content for your site
I imported it for you, and your page is fully displayed as our demo
I also installed slider module and import slide for you
You can check again
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
I've added enough blocks for your wine_store1 theme
You used the wine_theme_5 theme before, so when using the wine_store1 theme it took a lot of time to fix it. Because these two themes are not the same, the wine_store1 theme was made a long time ago and uses the old module, and the new wine_theme_5 theme is made on the elementor platform, so there will be incompatible modules.
I fixed it for you and added enough blocks for your page to look like a demo
Thanks
Best Regards,
Andrea - FieldThemes Support Team
It's all clear now.
My grateful thanks to you! I really mean it.
You did an amazing job and saved my day!
We can close this ticket, problem solved.
Thanks again and have a great day.
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advance!
Best Regards,
Andrea - FieldThemes Support Team
Sure i'll do :)
Best support ever!
Thanks again.
It's very pleasure to help you
Have a good day
Thank you
Best Regards,
Andrea - FieldThemes Support Team
Hi
I added it to your hook and it popped up
https://prnt.sc/1xsc1dz
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Thank you very much!
It works perfectly!
Have a great day!
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advance!
Best Regards,
Andrea - FieldThemes Support Team
Hi
1. If you want to remove vertical menu, it will delete all pages on your theme
Go to the file /themes/name_theme/templates/_partials/header/header_3.tpl
and edit like the picture below
https://prnt.sc/1yaid2c
2. Go to FieldThemes Configure -> Manage Theme Customizer -> Background and delete the Breadcrumb background image
https://prnt.sc/1yaicmc
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
It worked on your site
https://prnt.sc/1ydwp1f
https://prnt.sc/1ydx63f
Thanks
Best Regards,
Andrea - FieldThemes Support Team