Hi When you click create an account there will be a pop up like this and you create a new account https://prnt.sc/1v018fv You can find your newly created account here https://prnt.sc/1v01fiw Thanks
Hi I see your order page is still working normally, you can see the picture below https://prnt.sc/1v3lus5 you want to translate Create an account into your desired language you go to International -> Translations and translate as you like https://prnt.sc/1v3mdak https://prnt.sc/1v3m630 Thanks
Actually no, it's because I added the CSS lines in the custom.css file but if you look at the size of the typo in the menu it is different from the rest of the site
Afterwards I can manage like this, but I would like to know how to fix this bug because it is not the first time that I meet it on a Newsyork theme
I have just deleted the lines of CSS code from the custom.css file, which was initially empty and we can see that the block sought at the top is no longer in position, that the color of the footer is no longer, the size of the links of the megamenu ... This bug is weird since it does not support the CSS lines that are in the fiedtheme customizer in the purchase tunnel!
We have a bug with the text "Your order on% s is complete" after an order on of the wirepayment and checkpayment module
but I don't know if this concerns a theme bug
In this text appears the name of the old theme "rosa" instead of the store "collectormania": I tried to translate this text but it does not want! do you have an idea ?
Hi I found the translation of the word you wanted but it's currently empty, you can add a translation for it and try again I have 1 order on your site with name "Test Test" email "[email protected]" for testing, can you cancel it for me? https://prnt.sc/1va5dwj https://prnt.sc/1va5jqi Thank you
I had to deactivate the smarty cache: the similar product module in the product sheets does not change when you change the language on the site, do you have any idea?
Hi I added your product to the cart and it works fine as you can see https://prnt.sc
In our country, there are very few forms of ebay purchase, so we do not have that module You can customize the database structure of that module to suit your theme. Sorry for not providing you with the right Fastbay module Thanks
Hi I didn't edit anything on your site, I just went to your site to see your add to cart popup I can't find blockPosition1 on pagebuilder can you check where that hook is? Thanks
Hi Andrea, We closed the site for obvious reasons of incompatibility of the theme with the rest of the modules (Store commander, Fastbay, M4PDF, Sendinblue, ...) and Prestashop 1.7.7.8
We are in the process of rebuilding a prestashop latest version 1.7.8 but this time with the native theme, that's why I'm asking you to refund me for the purchase of the New York theme
I wanted to thank you especially for your technical support and I'm sorry but for nothing! :(
Hi Thank you for using our theme, your theme is quite old and it is no longer compatible with the latest prestashop versions, you have been using it for a long time and can choose from our latest themes. us with the latest elementor to make your site perform at its best Thanks
sorry, my client does not want to use your themes until we reinstall the site and see its behavior with the modules quoted, I ask you for a refund, we will come back to you later
Hi,
I search for traduct the create account popup, there are nothing in prestashop traduction themes !
Where is the TPL ?
my purchase code : ceb8475d-5a39-4d13-955d-61d5f95178f9
thanks
Dominique
i find
Customer Data Privacy block
Hi
Looks like you found it
If there is any other problem, you can give us feedback
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi Andrea
Where is create an account traduction on block header : see you screenshot
Hi,
when I am in the order page and I am logged in, I no longer have the CSS, the colors have disappeared and my search block is shifted
i personnalize css in the Field theme customizer, but on order page, there not CSS !
see you screenshot
Hi
When you click create an account there will be a pop up like this and you create a new account
https://prnt.sc/1v018fv
You can find your newly created account here
https://prnt.sc/1v01fiw
Thanks
Best Regards,
Andrea - FieldThemes Support Team
HI
Can you send Backoffice and FTP for me to check the Order page for you
Thanks
Best Regards,
Andrea - FieldThemes Support Team
I don't want to create an account !! I want to translate the word "create an account" in the header language block!
FTP : ftp.cluster020.hosting.ovh.net
log : collectonp
pass : hjWB57c9J
BO : https://www.collectormania.fr/admin852xdq28d
log : [email protected]
pass : c85UrF66qhJ4FCi
folder www on ftp
i find for the word traduction "create an account" !
Hi
I see your order page is still working normally, you can see the picture below
https://prnt.sc/1v3lus5
you want to translate Create an account into your desired language
you go to International -> Translations and translate as you like
https://prnt.sc/1v3mdak
https://prnt.sc/1v3m630
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Actually no, it's because I added the CSS lines in the custom.css file but if you look at the size of the typo in the menu it is different from the rest of the site
Afterwards I can manage like this, but I would like to know how to fix this bug because it is not the first time that I meet it on a Newsyork theme
What is the manipulation ?
I have just deleted the lines of CSS code from the custom.css file, which was initially empty and we can see that the block sought at the top is no longer in position, that the color of the footer is no longer, the size of the links of the megamenu ...
This bug is weird since it does not support the CSS lines that are in the fiedtheme customizer in the purchase tunnel!
sorry for my bad translate !!
Hi
Looks like your order page is missing a piece of css code and I added it
You can check again
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi
did you add it to that file?
Hi
You can find it in the following file:
/organic-home3/templates/checkout/checkout.tpl
Thanks
Best Regards,
Andrea - FieldThemes Support Team
thank you so much !!
You are welcome
Thank you
Best Regards,
Andrea - FieldThemes Support Team
Hi
we have a bug in the footer on mobile, the first 2 blocks are not clickable, the links in the info block are not clickable
Hi
I fixed it for you
you can check again
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Cool, thanks !!!
We have a bug with the text "Your order on% s is complete" after an order on of the wirepayment and checkpayment module
but I don't know if this concerns a theme bug
In this text appears the name of the old theme "rosa" instead of the store "collectormania": I tried to translate this text but it does not want! do you have an idea ?
Hi
I found the translation of the word you wanted but it's currently empty, you can add a translation for it and try again
I have 1 order on your site with name "Test Test" email "[email protected]" for testing, can you cancel it for me?
https://prnt.sc/1va5dwj
https://prnt.sc/1va5jqi
Thank you
Best Regards,
Andrea - FieldThemes Support Team
ok for cancel your test and thank you soo much for the support ! :)
It's very pleasure to help you
Have a good day
Thank you
Best Regards,
Andrea - FieldThemes Support Team
Hi,
I had to deactivate the smarty cache: the similar product module in the product sheets does not change when you change the language on the site, do you have any idea?
in the logs I have this, do you have any idea?
Hi
1. Advanced Parameters -> Logs page is now active
2. "the similar product module in the product sheets does not change when you change the language on the site"
do you mean product-detail page?
https://www.collectormania.fr/fr/armures-playmobil/10105-playmobil-lot-de-2-protection-poignets-gris-gladiateur.html
Products with the same category as the product you are viewing will be displayed, so when you change the language, it will remain the same
Thanks
Best Regards,
Andrea - FieldThemes Support Team
hi
Une erreur inattendue s'est produite. [PrestaShopDatabaseException code 0] : Unknown column 'id_shop' in 'field list'
the field themes it is compatible with Fastbay module ??
please check see youscreenshot
no product when add to cart
Hi
I added your product to the cart and it works fine as you can see
https://prnt.sc
In our country, there are very few forms of ebay purchase, so we do not have that module
You can customize the database structure of that module to suit your theme. Sorry for not providing you with the right Fastbay module
Thanks
Best Regards,
Andrea - FieldThemes Support Team
we don't have the
Hook name: blockPosition1 and the blocks at the bottom of the page !!
did you touch something ??
Hi
I didn't edit anything on your site, I just went to your site to see your add to cart popup
I can't find blockPosition1 on pagebuilder
can you check where that hook is?
Thanks
Best Regards,
Andrea - FieldThemes Support Team
Hi Andrea,
We closed the site for obvious reasons of incompatibility of the theme with the rest of the modules (Store commander, Fastbay, M4PDF, Sendinblue, ...) and Prestashop 1.7.7.8
We are in the process of rebuilding a prestashop latest version 1.7.8 but this time with the native theme, that's why I'm asking you to refund me for the purchase of the New York theme
I wanted to thank you especially for your technical support and I'm sorry but for nothing! :(
Hi
Thank you for using our theme, your theme is quite old and it is no longer compatible with the latest prestashop versions, you have been using it for a long time and can choose from our latest themes. us with the latest elementor to make your site perform at its best
Thanks
Best Regards,
Andrea - FieldThemes Support Team
sorry, my client does not want to use your themes until we reinstall the site and see its behavior with the modules quoted, I ask you for a refund, we will come back to you later
Hi
Thank you for your interest in us
Thanks
Best Regards,
Andrea - FieldThemes Support Team