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  Public Ticket #2876478
Menu with Layered module
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Comments

  • Patrick started the conversation
    September 20, 2021 at 5:06pm

    Hello, 

    When I activate facetedsearch Prestashop module, the vertical menu does not work when I clic a category. No products is displayed (founded). If I disable facetedsearch module, then products appears. my prestashop version is 1.7.6.3

    Is it a known issue ?

    Regards

    Patrick



  •  255
    Andrea replied
    September 21, 2021 at 1:27am

    Hi,

    Please provide us Back Office access of your site. we will help you to solve the problem.

    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team

  •   Patrick replied privately
  •  1,588
    Criss replied
    September 21, 2021 at 8:00am

    Hi,

    You go to Module Manager search Facetedsearch and click configure, in the module's configure page click edit (Figure 21). Then click "check all" to select all products then save (Figure 20).

    Best Regards,
    Criss - FieldThemes

  •   Patrick replied privately
  •  255
    Andrea replied
    September 22, 2021 at 12:59am

    Hi

    Thanks for your review.

    Very happy to help you.

    Thanks

    Best Regards,

    Andrea - FieldThemes Support Team