Comments Sunil BT started the conversationApril 17, 2020 at 6:50amd5527964-9da9-4693-9183-724e98836130 - 17 Apr 2020 REGULAR LICENSEI purchased this product thinking it is html5 code, but I see it is a preta shop .tpl code. I would like to get a refund for this and I will not use this product. Please help me. 275Martin repliedApril 17, 2020 at 9:14amHi Sunil BT, We do apologize for the inconvenience! Unfortunately, the "Mistaken Purchased" is not accepted in the Envato Refund Policy. https://themeforest.net/page/customer_refund_policy http://prntscr.com/pm36fs We don't advertise that the theme is HTML version anywhere. It is absolutely PrestaShop theme.What theme are you talking about?Do you want to exchange to another our theme?Or our WordPress theme. You can refer it in our portfolios herehttps://themeforest.net/user/fieldthemes/portfoliohttps://themeforest.net/user/themeftc/portfolio Let me know then. Thank you! MartinBest Regards,Martin - FieldThemes Sign in to reply ...
d5527964-9da9-4693-9183-724e98836130 - 17 Apr 2020 REGULAR LICENSE
I purchased this product thinking it is html5 code, but I see it is a preta shop .tpl code. I would like to get a refund for this and I will not use this product. Please help me.
Hi Sunil BT,
We do apologize for the inconvenience!
Unfortunately, the "Mistaken Purchased" is not accepted in the Envato Refund Policy.
https://themeforest.net/page/customer_refund_policy
http://prntscr.com/pm36fs
We don't advertise that the theme is HTML version anywhere. It is absolutely PrestaShop theme.
What theme are you talking about?
Do you want to exchange to another our theme?
Or our WordPress theme. You can refer it in our portfolios here
https://themeforest.net/user/fieldthemes/portfolio
https://themeforest.net/user/themeftc/portfolio
Let me know then.
Thank you!
Martin
Best Regards,
Martin - FieldThemes