Okay
  Public Ticket #2039674
template configuration
Closed

Comments

  • Enoque Pinto started the conversation

    Hello, I'm having trouble inserting some items:
    -o super menu, with multilevels according to the image "menu 2";
    -the bottom of the block "Our Testimonials WHAT CLIENT SAYS";
    -the bottom of the block "50% OFF" offers;
    -the bottom of the block "WOMEN'S SHOES Collection";
    -the bottom of the block "The Blog Of Catalan LATEST FROM BLOG";
    -appear social networks in the footer;

  •  1,593
    Criss replied

    Hi Enoque Pinto,

    We're sorry for our late reply because we had 2 weekend days off.

    I need more information about your errors. Link your website.


    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Good Morning!

    The previous questions I have already resolved ....

    Now I need to know how to position the sliders texts left or right, according to the others that came in the demo template.

    website address: 162.241.46.208/~lojab91/

  • Enoque Pinto replied

    Now the instagram disappeared from the front of the page.

  • Enoque Pinto replied

    another error would be the search field that returns no value

  •  1,593
    Criss replied

    Hi Enoque Pinto

    I can't see your site so I can't check it for you.

    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    does an error message appear when you try to access it?

    I need you to explain how to adjust this slider and error when searching for a product

  •  1,593
    Criss replied

    Hi Enoque Pinto

    1. Adjust slider: 

    You can follow the path in the picture.

    https://prnt.sc/o1ajav

    2. You uninstall modules and install my new modules under the attached file.


    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Hello, I'm sending you a print regarding the slider, how to position the text and the image? the images are with 1920x600px

  • Enoque Pinto replied

    I tried to install the search module that passed me, now the search block disappeared from the site, see in print. And give me your IP address so I can release the site for you to see how this is ...

  •  1,593
    Criss replied

    Hi Enoque Pinto

    - Change the position of title, description, button:

    https://prnt.sc/o1mnfn

    - Change slider size:

    https://prnt.sc/o1mnov

    https://prnt.sc/o1mnr6

    - Myip: 1.55.216.176

    Best Regards,
    Criss - FieldThemes

  •   Enoque Pinto replied privately
  •  1,593
    Criss replied

    Hi Enoque Pinto

    I have updated the slideshow modules for you. You can configure title position, description, button.

    https://prnt.sc/o23mqo

    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Wonderful! now only missing the search field that is not appearing!

  •  1,593
    Criss replied

    Hi Enoque Pinto

    We're sorry for our late reply because we had 2 weekend days off.

    Accessing your link I view the search bar still works normally.

    https://prnt.sc/o2rt2c

    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    I released the access back to the site ...

    I need urgency in these cases, I will deliver the site to my client until Thursday, below the items I need:

    1-Unfortunately the search field does not appear here, please refresh the cache to see if it fades too!

    2-the newsletter field is not sending anywhere.

    3-there is a blank space between the sliders and the banners, appeared after the slider update

  •  1,593
    Criss replied

    Hi Enoque Pinto

    1: You check in "position" that there are hooks "displayblocksearch".

    Then check the file

    /root/themes/name_theme/templates/_partials/header.tpl

    in which blocksearch has been called yet. Attached photos for you to see more clearly.

    https://prnt.sc/o392eb

    2: You can enable it in the configure popup newsletter.

    https://prnt.sc/o3924g

    3: It is difficult for me to check when I cannot see your website.

    Best Regards,
    Criss - FieldThemes

  •   Enoque Pinto replied privately
  •  1,593
    Criss replied

    Hi Enoque Pinto

    I will do everything carefully and inform you what I fix.

    Can you provide FTP for us?

    - I will remove the space and add a search block on the header to help you.

    https://prnt.sc/o45a3p

    - I have updated modules but it is not working properly. I will check it and fix it.

    - When an update occurs, an error may occur. Currently the sliders work fine so I will check and correct.

    Best Regards,
    Criss - FieldThemes

  •   Enoque Pinto replied privately
  • Enoque Pinto replied

    emembering that the items are:

    -newsletter does not send subscribers' emails anywhere;
    -Spaco between the slider and the banners;
    -campo search does not appear at the top

  •  1,593
    Criss replied

    Hi Enoque Pinto

    - The white space has been lost.

    - The search bar has appeared and works well.

    https://prnt.sc/o4n1ss

    - Popup newsletter I reinstalled modules but still having errors. I will test on the local to find the error and fix it for you.


    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Okay, I'm waiting for the resolution of the newsletter popup, the search and the slider space is now correct!

  • Enoque Pinto replied

    So now I would like you to check the question of the positioning of the sentences in the slider, still not obeying the configuration, even if I put it to the right, it remains to the left

  •  1,593
    Criss replied

    Hi Enoque Pinto

    Title location issue, description, button has been resolved.

    https://prnt.sc/o553th

    https://prnt.sc/o554ma

    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Hello,

    Thank you very much ... now the newsletter popup works just fine!

  •  1,593
    Criss replied

    Hi Enoque Pinto

    We're sorry for our late reply because we had 2 weekend days off.

    Modules still run correctly.

    Everything is not wrong so we are actively checking for errors and fixing it for you.


    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Hello, did you happen to make any changes from yesterday to today? we are not able to access the session modules.

  •  1,593
    Criss replied

    Hi Enoque Pinto

    I do not edit your website.

    The error occurred because of the server, you can contact them. How to resolve me to link below.

    https://www.prestashop.com/forums/topic/609679-opendirvarcpanelphpsessionsea-php56-failed-permission-denied-13/

    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Hi, did you manage to popup the field of the newsletter popup?

  •  1,593
    Criss replied

    Hi Enoque Pinto

    I am still studying your error.
    Before you install the modules "tawk.to" does the newlestter popup work?


    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Hello,

    I do not know how to tell you, because I noticed an error only later.

  •  1,593
    Criss replied

    Hi Enoque Pinto

    Previous checks I still see a lot of subscribe accounts to your store.

    Perhaps there was a conflict between modules because I checked all the code correctly.

    It will take time for us to learn and modify it!


    Best Regards,
    Criss - FieldThemes

  • Enoque Pinto replied

    Hello,

    The signatures that tell there, is referring to the old store that used another template ... but keep trying, please, we need this field as soon as possible ok ... thanks!

  •  1,593
    Criss replied

    Hi Enoque Pinto

    I understand your problem. You can check if this module works because its function is similar to "popupnewsletter".

    https://prnt.sc/o86dnh

    Best Regards,
    Criss - FieldThemes

  •   Enoque Pinto replied privately
  • Enoque Pinto replied

    This other newsletter module works, but we have interest in the same okay popup.

  •  1,593
    Criss replied

    Hi Enoque Pinto

    We're sorry for our late reply because we had 2 weekend days off.

    I will find a solution to help you soon.

    Best Regards,
    Criss - FieldThemes