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  Public Ticket #2035372
Smartblog Bug problem
Closed

Comments

  • Giorgio started the conversation
    June 4, 2019 at 9:39am

    Hi, I have installed medicine-2 in your theme and I have two problems:
    1) during installation gave me error on the smartblog module? does not appear in the administration panel on the left.
    2) How can I create sub-categories within megamenu?

  •  1,593
    Criss replied
    June 5, 2019 at 4:38am

    Hi Giorgio

    1: Check that the module has been successfully installed.

    https://prnt.sc/nxr5yx
    2: You must add the category first, then add to megamenu.

    https://prnt.sc/nxr57a

    Best Regards,
    Criss - FieldThemes

  • Giorgio replied
    June 5, 2019 at 8:16am

    This is the module that i installed. when i installed this theme it gave me an installation error for the smart blog module.

  • Giorgio replied
    June 5, 2019 at 8:18am

    this is the module that i have.

  •  1,593
    Criss replied
    June 6, 2019 at 10:27am

    Hi Giorgio

    Looks like the old modules were in conflict. I will update the new smartblog modules for you.

    Best Regards,
    Criss - FieldThemes

  • Giorgio replied
    June 6, 2019 at 4:02pm

    ok how can i proceed to solve the problem? can you do it by giving you access data?

  •  1,593
    Criss replied
    June 7, 2019 at 7:55am

    Hi Giorgio

    Please provide us FTP credentials and Back Office access of your site.

    We will handle the problem to help you.

    Best Regards,
    Criss - FieldThemes

  •   Giorgio replied privately
  •  1,593
    Criss replied
    June 10, 2019 at 9:03am

    Hi Giorgio

    We're sorry for our late reply because we had 2 weekend days off.

    Our modules have optional capabilities for languages.
    https://prnt.sc/nzuodd
    I send smart blog modules in the attachment you can install it yourself.


    Best Regards,
    Criss - FieldThemes