Okay
  Public Ticket #2009505
Error 500 in bannerslider
Closed

Comments

  • Domenico Ruggiero started the conversation
    May 13, 2019 at 6:44pm

    Hi, uploading an image in banner slider I recive error 500.

    In another ticket I read:
    "Please access the following file:
    root / modules / name_module / controllers / admin / admin + name_module + controller.php
    find: setMedia() >> edit == setMedia($isNewTheme = false)"
    but I can't find "setMedia()"

    Can you help me, please?

    Thank you

    Domenico

  •  1,593
    Criss replied
    May 14, 2019 at 10:22am

    Hi Domenico Ruggiero,

    Please provide us FTP credentials and Back Office access of your site.

    We will fix the error for you.

    Thank you for choosing our theme!

    Best Regards,
    Criss - FieldThemes

  •   Domenico Ruggiero replied privately
  • Domenico Ruggiero replied
    May 14, 2019 at 2:18pm

    Now it's ok! 

    I don't know if with or without your help :D

    Anyway, thank you :)

  •  310
    Andrea replied
    May 15, 2019 at 2:26am

    Hi Domenico Ruggiero,

    Yes, have a nice day!

    Best Regards,

    Andrea - FieldThemes Support Team