Okay
  Public Ticket #1978643
problems with template
Closed

Comments

  • Kristina started the conversation

    Hello, I need some support for your theme New York, with the template 5.

    In a just installed prestashop as far as I activate you theme, the web starts going extremely slow. I've checked it in two diferent servers. I've also tried to install it after a clean prestashop installation, and with the zip with all the package (prestashop, theme and data) and I always get the extremely slow response from the server.

    I give you some credentials to access the backend and server. I hope you can help me with this problem as soon as posible and tell me where the problem is, cause I would probably reinstall the template without the demo data. Thanks.

    Frontend
    https://amallure.dev.white-app.com

    Backend
    https://amallure.dev.white-app.com/admin476oqjtv4
    [email protected]
    xRug77!7

    FTP
    https://amallure.dev.white-app.com

    amallure_support
    xRug77!7