Okay
  Public Ticket #1970725
Megamenu
Closed

Comments

  • Les Super Heros started the conversation
    April 11, 2019 at 8:14am

    Bonjour 

    Impossible de gérer le megamenu dans le FieldThemesConfigure/Manage Megamenu. 

    Message d'erreur : 

    Oops! An Error Occurred The server returned a "500 Internal Server Error".

    Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

    Ma demande est relativement urgente. 

    Merci

  •  310
    Andrea replied
    April 11, 2019 at 8:23am

    Hi Les Super Heros,

    Please provide me FTP login information and Back Office access of your site. 

    Best Regards,

    Andrea - FieldThemes Support Team

  • Les Super Heros replied
    April 17, 2019 at 4:01pm

    Hi 


    FTP :

     - host : ftp.viaduc.fr  - User : h4704  - Password : fhbu6GOH  - Port : 21

    Prestashop Admin :

    http://baby-ride.com/admin256oqzwhr

    [email protected]

    Nah!l171213


  •  310
    Andrea replied
    April 18, 2019 at 5:29am

    Hi Les Super Heros,

    We have successfully repaired. You can check back.

    Best Regards,

    Andrea - FieldThemes Support Team

  • Les Super Heros replied
    April 18, 2019 at 9:47am

    Thank you ! 

    I have an other problem. I would like to put some HTML on the home page. 


    I would like to write some text on the right of the first banner but impossible to find the position... Can you help me please ?

    You can see the area where i want to display some html on the image attached. 

    Thanks

  •  310
    Andrea replied
    April 19, 2019 at 1:41am

    Hi Les Super Heros,

    You want to fix the blocks.

    1 logo https://prnt.sc/ndy3hn

    2 nav: When you add languages, it will display languages and currencies. http://prntscr.com/ndy655

    3Megamenu: Go to FieldThemes Configure and select Manage Megamenu and add a menu item

    http://prntscr.com/ndy78f

    Other blocks are similar to making you go to FieldThemes Configure and then select the module to configure.

    Best Regards,

    Andrea - FieldThemes Support Team

  • Les Super Heros replied
    June 4, 2019 at 8:11am

    Hello,

    I needed to migrate my site to a new hosting provider. As a result, I again encounter the same problem with the Megamenu, error 500.

    Could you fix this problem once again and tell me what to do if this problem comes up again?

    New FTP :

    host : ftp.cluster027.hosting.ovh.net
    user : babyridemg
    pass : G77Bg3hJj


    Thank you

  •  1,593
    Criss replied
    June 5, 2019 at 4:30am

    Hi Les Super Heros

    You access the FTP website and then edit the file /fieldmegamenu/controllers/admin/AdminFieldMegamenuController.php with 

    public function setMedia($isNewTheme = false)

    Best Regards,
    Criss - FieldThemes

  • Les Super Heros replied
    June 5, 2019 at 3:10pm

    Hi 

    Thanks !! It is now ok to work !

  •  1,593
    Criss replied
    June 6, 2019 at 3:07am

    Hi Les Super Heros

    Thanks for your review.

    Have a nice day.

    Best Regards,
    Criss - FieldThemes