Okay
  Public Ticket #1944823
Caching issue
Closed

Comments

  • Kamran started the conversation
    March 22, 2019 at 6:36pm

    Hello,

    There is some caching issue in this theme, when I try to click Carriers, then prestashop hangs and nothing happens for long time.

    I have to shut browser and clear cache and then log in again.

  •  1,593
    Criss replied
    March 23, 2019 at 3:23am

    Hi Kamran ,

    Please you enable debug to check errors.

    Best Regards,
    Criss - FieldThemes

  •   Kamran replied privately
  •  1,593
    Criss replied
    March 25, 2019 at 2:31am

    Hi Kamran ,

    Do you use any additional modules for Carriers?

    Maybe that module is having a bug that leads to a slow problem.

    Best Regards,
    Criss - FieldThemes

  • Kamran replied
    March 25, 2019 at 7:35am

    Hello,
    Currently we dont use any Carrier besides standard which comes with Prestashop.

    Is there a way to delete the carriers from database and reinstall them?


  •  1,593
    Criss replied
    March 25, 2019 at 8:06am

    Hi Kamran ,

    We have no way. You can find out how to fix on the PS forum or you can try updating to the latest PS version and check again.

    Best Regards,
    Criss - FieldThemes