Okay
  Public Ticket #1910920
no compatible with my version prestashop
Closed

Comments

  • jsloman started the conversation
    February 26, 2019 at 11:34am

    19 feb. 2019 buy capital responsive theme for my prestashop but not its compatible with my version 1.7.4 and i dont view . need solution please need theme compatible.

  •  1,588
    Criss replied
    February 27, 2019 at 1:25am

    Hi jsloman ,

    Maybe during installation you are wrong somewhere.
    Please let us know how you install them to lead to an error that is incompatible with PS 1.7

    Best Regards,
    Criss - FieldThemes

  • jsloman replied
    February 27, 2019 at 10:59am

    ps tell me not compatible with version 1.7.4

  •  1,588
    Criss replied
    February 28, 2019 at 2:31am

    Hi jsloman ,

    Please send us the theme url you purchased. Maybe you bought the wrong 1.6 theme or are using the wrong theme file of 1.6

    Enclosed that provides access information, we will help you check.

    Best Regards,
    Criss - FieldThemes