I have a problem with menu items (see attachment). Wine Store template. The problem doesn't appear on other sites only on the home page. One more question: how to change the color of the beam and other elements in the whole template from red to your own?
because you are using smarty ccc, so the old smartcc ccc still exists, so you need to access the following folder: root / themes / name_theme / assets / cache / delete all .css files here so they create new css files.
I have another problem: my Faceted search doesn't work(attachment). Please look at the link https://winaswiata.com/10-winaWhen I click on any search category or "sort by", nothing happens :( I clicked on "Index all missing prices", "rebuildd entire price index", "Build attribute index"" and still nothing. Please help!
1. When I add only one picture to the product then on the product list I don't have hover effect in this product. So I don't see buttons "add to cart", "add to compar" etc - attachement "screenshot_1" (https://winaswiata.com)
2. On the product page e.g. https://winaswiata.com/wina/25-wino-4.html on the position Related Products, when the related product has two pictures I see pictures one below the other - attachement "screenshot_2"
3. How can I move Related Product from this position - attachment "screenshot_3" - to this position attachment "screenshot_4" like on Yours template page?
You are currently using the related related products in the admin of that product. And our related product block is used to add the same category products.
4, Button add to cart has been repaired by us.
5, If you are watching the 1.6 demo, please check back.
6, Page check out has been corrected, please check again.
7, Looks like you're mistaken for 1.7 demo please check the demo.
with chart size please enter the size chart for each product at:
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
I have another problem. After the customer has made the order on back office in this Orders panel I have strange situation. I've double payment - look at the attachment.
Hi :)
I have a problem with menu items (see attachment). Wine Store template. The problem doesn't appear on other sites only on the home page.
One more question: how to change the color of the beam and other elements in the whole template from red to your own?
Hi Marek Stachowski,
Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
can you use css to change or can use config in themecustomizer modules >> color
Best Regards,
Criss - FieldThemes
Thank You for your response :)
With my first problem I've already done it - My logo was too big :)
But with my second problem I still have it. I can't change the color in themecustomizer modules>> color. It doesn't work :(
Changing the color here doesn't give any results.
Hi Marek Stachowski,
because you are using smarty ccc, so the old smartcc ccc still exists, so you need to access the following folder:
root / themes / name_theme / assets / cache / delete all .css files here so they create new css files.
Best Regards,
Criss - FieldThemes
Still nothing :(
- I can't change theme color
- I don't have any icons (Font Awesome)in my shop
- category page, search page looks very bad because products are below the left column
One more time PLEASE HELP!
Hi Marek Stachowski,
Problems with colors, we will check and fix them on February 10, because we are currently in the national holiday season.
wish you sympathize.
Other issues we checked and everything works well
Best Regards,
Criss - FieldThemes
Ok. Thanks :)
I have another problem: my Faceted search doesn't work(attachment). Please look at the link https://winaswiata.com/10-wina When I click on any search category or "sort by", nothing happens :( I clicked on "Index all missing prices", "rebuildd entire price index", "Build attribute index"" and still nothing. Please help!
Hi Marek Stachowski,
Please you check again.
We fixed problem for you.
Best Regards,
Criss - FieldThemes
Thank You very much! :) Can You tell me where was the problem? What do I need to do if this problem arises?
One more time, thanks! :)
Hi Marek Stachowski,
Above version Ps 1.7.5.x without using the file:
root\override\classes\controller\ProductListingFrontController.php
They just need to delete them, everything works fine.
Best Regards,
Criss - FieldThemes
Thank You so much :)
I've another problem. In Special Product block one position is small, another position is big. ????
Look at the attachment or https://winaswiata.com - PROMOCJE
One more time Please Help :)
Hi Marek Stachowski,
Oke, Please you check again.
We fixed problem for you.
Best Regards,
Criss - FieldThemes
Thank you for your quick response :)
Unfortunately I still have some problems:
1. When I add only one picture to the product then on the product list I don't have hover effect in this product. So I don't see buttons "add to cart", "add to compar" etc - attachement "screenshot_1" (https://winaswiata.com)
2. On the product page e.g. https://winaswiata.com/wina/25-wino-4.html on the position Related Products, when the related product has two pictures I see pictures one below the other - attachement "screenshot_2"
3. How can I move Related Product from this position - attachment "screenshot_3" - to this position attachment "screenshot_4" like on Yours template page?
More problems:
1. Buttons "Add to cart" on products don't work on home page.
2. The preview of the basket looks different than on Your template page(screenshot_1)
3. Order page don't look good: any footer, any header... (screenshot_2)
4. Product page: zoom work differently than on template, I don't have "add to wishlist" "print" etc buttons. Size charts doesn't work....
I'm sorry, guys, but I bought your template because of what it looked like on your template site. Now I have... what I have :(
Hi Marek Stachowski ,
1, Oke, Please you check again.
2, Please you check again.
We fixed problem for you.
3, These are 2 completely different blocks.
You are currently using the related related products in the admin of that product.
And our related product block is used to add the same category products.
4, Button add to cart has been repaired by us.
5, If you are watching the 1.6 demo, please check back.
6, Page check out has been corrected, please check again.
7, Looks like you're mistaken for 1.7 demo please check the demo.
with chart size please enter the size chart for each product at:
http://prntscr.com/mnyvsg
Best Regards,
Criss - FieldThemes
Big thanks for Your help! :) Great support!
It's good that you have added template versions on Presta 1.7. Now others will not be misled :)
Best regards!
Hi Marek Stachowski,
Yes, Thanks you so much!
Have a nice day!
Best Regards,
Criss - FieldThemes
It's me again :)
It still does not work "add to cart" e.g here:
https://winaswiata.com/10-wina
https://winaswiata.com/11-alkohole
https://winaswiata.com/nowosci
Where is the problem?
One more little problem: when I finish my order in shop i see this: - attachment
I've this same problem in my compare list. Please take a look at this because something strange is happening there when I move the mouse over there.
Hi Marek Stachowski,
Oke, Please you check again,
We fixed problem for you.
Best Regards,
Criss - FieldThemes
Thank You but this problem still exist:
It still does not work "add to cart" e.g here:
https://winaswiata.com/10-wina
https://winaswiata.com/11-alkohole
https://winaswiata.com/nowosci
Where is the problem?
And one more time please fix problem with my compare list.
Hi Marek Stachowski ,
Sorry, I forgot this.
Please check again.
We fixed problem for you.
Best Regards,
Criss - FieldThemes
Thank You!!!! What about compare list? :)
Hi Marek Stachowski ,
Looks like something is wrong,
We have fixed you all the problems, it seems they are now back to before we repaired.
What thing ?
Best Regards,
Criss - FieldThemes
Hi Marek Stachowski ,
I have corrected them now,
please check again.
Make sure there is no way to rollback from the server or from you.
Best Regards,
Criss - FieldThemes
Your are Great! Thank You :)
Hi Marek Stachowski ,
Yes, No problem.
You're welcome!
Please let me know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
Best Regards,
Criss - FieldThemes
Ok! Of course!
Do You know why I can't translate compare module. Every translate is done but it doesn't work...
And one more question: why is the mobile settings that doesn't work anyway? Please look at the attachement.
Hi Marek Stachowski ,
1, Please give us an example of this translation.
2, That's the language and currency setting button, but your website is not available so they don't work.
Best Regards,
Criss - FieldThemes
Hi :)
1. Example is in attachement.
2. Ok thanks
3. How can I add google map on contact page?
Hi Marek Stachowski ,
1, Have you searched for them in the module translation?
Use PS's translation function to translate them.
3, Ok, Please you check again.
Best Regards,
Criss - FieldThemes
Hi,
One more time thank You!
1. Yes, I have serched in the module translation and ther everything is done (attachment)
2. How can I add "Add to wishlist", "Add to compare" buttons to a product page?
Hi,
One more time thank You!
1. Yes, I have serched in the module translation and ther everything is done (attachment)
2. How can I add "Add to wishlist", "Add to compare" buttons to a product page?
Hi Marek Stachowski,
Ok, Now you can translate them.
I also added 2 button wishlist + compare to you in the page product.
You can style according to your wishes.
Best Regards,
Criss - FieldThemes
You are best services in ThemeForest :) realy!
I have another problem. After the customer has made the order on back office in this Orders panel I have strange situation. I've double payment - look at the attachment.
Help please :)
It's me again :)
On the Contact page I have a div id="map" inserted twice
I don't know how I can remove it....
Hi Marek Stachowski,
Our order item is not very clear.
We don't have much experience to handle this of PS, hope you sympathize.
Map problem we have corrected them.
Best Regards,
Criss - FieldThemes