Hi, Thanks for last help but im no further on with it . i have another problem now. product Pictures are not showing on mobile . I also have a problem with SSL saying some of my pictures are http instead of https. ive read this could be a problem with theme ? can you help please
I think we are getting confused. so thats what i need to do to change to Https. Ok brilliant thanks. But i have a problem that my pictures are not showing up on mobile also..
Hi sorry to be a pain. On my home screen i have the main slide banner. This banner i thought was causing my site to load really slowly. Ive removed all the slides now except on so it just shows one banner. This has meant my site loads faster on chrome and firefox but it still takes ages to load in safari. I just get the timer for ages. ive not got any blockers in safari so im wondering why it does this. i was also wanting to not have the main slider at all and just have a fixed image. Is this possible?
hi thanks for fast response. That dent banner doesnt exist i deleted it. I only have one image now. should i reset the top banner and install new image would that help? how do i reset this
my contact is blank
Hi Paul,
Thank you very much for your feedback!
Please provide me FTP credentials and Back Office access of your site.
We will check it and help you asap!
Best Regards,
Criss - FieldThemes
Hi Paul ,
Please you check again.
Problem due to contactform modules not installed.
Best Regards,
Criss - FieldThemes
thank you
ive just noticed the captcha isnt working in the blog? is this a module as well?
Hi Paul ,
They have a bug with the captcha generated file,
We still do not understand what caused it.
Can you contact the developer of smartblog or ask questions here for their modules, because my english is poor
https://github.com/smartdatasoft/smartblog/issues
Best Regards,
Criss - FieldThemes
Hi, Thanks for last help but im no further on with it . i have another problem now. product Pictures are not showing on mobile . I also have a problem with SSL saying some of my pictures are http instead of https. ive read this could be a problem with theme ? can you help please
Hi Paul ,
1, With your image, add the img-responsive class.
2, with images if they are images in static modules please retype them or edit the html of the staticblock or footer with that image.
Best Regards,
Criss - FieldThemes
you mean .jpg ? Thanks
Hi Paul ,
http://prntscr.com/lsy0ax
http://prntscr.com/lsy0xt
Please see the pictures and fix them as instructed.
Best Regards,
Criss - FieldThemes
wow , do i have to do this for every picture?? i have over a 1000 products. I dont recall it doing this before, do you know why now? is it the theme?
I think we are getting confused. so thats what i need to do to change to Https. Ok brilliant thanks. But i have a problem that my pictures are not showing up on mobile also..
Thanks
Hi Paul ,
Did you add class = "img-responsive"?
The image of the product is not needed but for static images, it needs some changes.
Best Regards,
Criss - FieldThemes
yes i have. the pictures load better on home screen thank you. But i still dont have product images showing on mobile.
Hi Paul,
Okay,
Please you check again.
Best Regards,
Criss - FieldThemes
Hi sorry to be a pain. On my home screen i have the main slide banner. This banner i thought was causing my site to load really slowly. Ive removed all the slides now except on so it just shows one banner. This has meant my site loads faster on chrome and firefox but it still takes ages to load in safari. I just get the timer for ages. ive not got any blockers in safari so im wondering why it does this. i was also wanting to not have the main slider at all and just have a fixed image. Is this possible?
Thanks for all your help
Hi Paul,
There is a faulty image path, maybe they are the cause,
But if you want to remove slideshows, you can, and instead use a banner.
http://prntscr.com/lttm2z
Best Regards,
Criss - FieldThemes
hi thanks for fast response. That dent banner doesnt exist i deleted it. I only have one image now. should i reset the top banner and install new image would that help? how do i reset this
thanks
Hi Paul,
But are they a load of safari?
Please try to enable cache, smarty css, smarty js, apache
and check
Best Regards,
Criss - FieldThemes
i have all that switched on . How do i get rid of this please? do i delete banner? It only has this problem in safari the others seem to load faster
ive also tried to use memcache and have asked host to enable but it wont let me do it they say it a problem with prestashop ? i just cant load server
Hi Paul ,
It seems that the image is the main cause.
https://developers.google.com/speed/pagespeed/insights/?hl=vi&url=https%3A%2F%2Fwww.weldshop.co%2F
Best Regards,
Criss - FieldThemes