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  Public Ticket #1776271
Error 500 in cms
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  • Stavros started the conversation

    Hallo I have install "NewYork store1" theme in prestashop 1.6.1.22 and I get a "HTTP ERROR 500" when i try to visit "preferences>cms" page in prestashop back office. Any solution?

  •  1,593
    Criss replied

    Hi Stavros ,

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  • Stavros replied

    Hi Edna,

    Thank you for your reply. I run a localhost test installation at this moment i'll install it to my e-shop server and i contact you again.

  •  1,593
    Criss replied

    Hi Stavros ,

    So try debugging to see what's causing the error 500.

    open file:

    root / config / defines.inc.php

    edit: http://prntscr.com/lg6pf9

    false = true to enable debugging

    Best Regards,
    Criss - FieldThemes

  • Stavros replied

    Thanks a lot

    The problem was an old module "homesliderpro". I had to uninstall it and every work fine.

    Btw The debug message was:

    Fatal error: Declaration of AdminCmsController::viewAccess() must be compatible with AdminControllerCore::viewAccess($disable = false) in /var/www/html/prestashop-prod/modules/homesliderpro/controllers/admin/AdminCmsContent.php on line 3

  •  1,593
    Criss replied

    Hi Stavros ,

    Oke, you have removed your old modules

    Everything is good for you.

    Have a nice day!

    Best Regards,
    Criss - FieldThemes