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  Public Ticket #1712159
Internal Error 500 on new install
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Comments

  • Clifford de Meyer started the conversation
    September 14, 2018 at 10:06am

    if i try and access fieldthemes configure/FieldThemes Configure/manage megamenu i receive a '500 internal server error'.

    there are also quite a few menu items under configure/FieldThemes Configure that also produce a 500 internal server error.


    Please assist.


    Regards,

    Cliff

  •  1,593
    Criss replied
    September 15, 2018 at 1:22am

    Hi Clifford de Meyer,

    Are you using PS 1.7.4.2?

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Best Regards,
    Criss - FieldThemes

  •   Clifford de Meyer replied privately
  •  1,593
    Criss replied
    September 22, 2018 at 2:18am

    Hi Clifford de Meyer,

    Please you check again.

    We fixed problem for you.

    Best Regards,
    Criss - FieldThemes

  • andre replied
    October 26, 2018 at 8:21am

    Hi,


    What is the solution ? I have the exact same problem...


    Thanks

  •  1,593
    Criss replied
    October 26, 2018 at 8:28am

    Hi andre ,

    That's the problem with our admin file,

    The solution is as follows:

    open file: 

    Root \ modules \ fieldmegamenu \ controllers \ admin \ AdminFieldMegamenuController.php

    edit: public function setMedia()

    to: public function setMedia($isNewTheme = false)

    Similar to the modules encountered problems.

    Best Regards,
    Criss - FieldThemes