I've downloaded and unzipped the theme. No matter what I try, it fails during installation into Wordpress. The last thing I tried was installing the zip called "phoebe_homepage2_theme_install.zip" and got this error "
The package could not be installed. The theme is missing the style.css stylesheet.
Thank you for letting me know. I'm checking with my client and will let you know. If I can't find one to exchange, will I be able to get a refund if need be?
Okay, thanks. Please process this refund, as I did not know this theme was not for WordPress. If I need to use another one of yours in the future, I'll check them out for sure.
I've downloaded and unzipped the theme. No matter what I try, it fails during installation into Wordpress. The last thing I tried was installing the zip called "phoebe_homepage2_theme_install.zip" and got this error "
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed."
Hi Eric Micali,
Regrettably that's not the theme for wordpress, we have themes for wordpress you can refer and we will exchange with you.
https://themeforest.net/user/themeftc/portfolio
Best Regards,
Criss - FieldThemes
Thank you for letting me know. I'm checking with my client and will let you know. If I can't find one to exchange, will I be able to get a refund if need be?
Hi Eric ,
The refund, I will ask my superiors.
Best Regards,
Criss - FieldThemes
Okay, thanks. Please process this refund, as I did not know this theme was not for WordPress. If I need to use another one of yours in the future, I'll check them out for sure.
Thank you.
Hi Eric Micali,
Unfortunately, the "Mistaken Purchased" is not accepted in the Envato Refund Policy.
https://themeforest.net/page/customer_refund_policy
The theme is Prestashop absolutely.
Hopefully you understand!
Thanks!
Best Regards,
Martin - FieldThemes