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  Public Ticket #1516272
upgrade
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Comments

  •  1
    Paul started the conversation

    I wish to upgrade my site  to the latest . I was using one click upgrade and i got this error.[Ajax / Server Error for action backupFiles] textStatus: "error " errorThrown:"Internal Server Error " jqXHR: " [an error occurred while processing this directive] "


    File themes/dorado_homepage1_quickstart_for_prestashop_1.7.0.5.zip (size: 84831025) has been skipped during backup.

    To be honest upgrading really scares me but is there a problem with my theme upgrading? is it worth upgrading? many thanks for you advice.

  •  1,593
    Criss replied

    Hi Paul ,

    Fixes are available on the PS forum, please search on it,

    This is a common mistake of PS.

    https://www.prestashop.com/forums/topic/271134-solved-upgrade-fatal-error-internal-server-error-jqxhr/

    Try the following.

    Best Regards,
    Criss - FieldThemes