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  Public Ticket #1372638
Unable to install theme
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  • Patrick started the conversation

    I've uploaded Theme\themeforest-20839889-electronic-shop-responsive-prestashop-17-theme.zip to my theme folder. 


    When selecting it for install, I get the following msg: 

    This theme is not valid for PrestaShop 1.7

    Warning on line 319 in file /var/www/html/src/Core/Addon/Theme/ThemeManager.php
    [2] file_get_contents(/var/www/html/app/cache/dev/sandbox/5a0f47fb86e06//config/theme.yml): failed to open stream: No such file or directory

    Notice on line 49 in file /var/www/html/src/Core/Addon/Theme/Theme.php
    [8] Undefined index: name

  •  1,593
    Criss replied

    Hi Patrick ,

    Make sure you are using the correct install_theme.zip file

    Best Regards,
    Criss - FieldThemes

  •  1,593
    Criss replied

    Or you can give us all the information, we will help you add theme.

    Best Regards,
    Criss - FieldThemes

  • Patrick replied

    Are you kidding me? What kind of answer is that? There is only one zip file in the download section! Plus, if there really was a way to install a wrong zip file, then how would telling me to use the "correct" one without telling me which one it is be of any help?

  •  1,593
    Criss replied

    Hi Patrick ,

    Please check that zip file is correct,

    Maybe you are seeing the total zip includes home1 theme, home2, home3, home4, qs_home1, qs_home2, qs_home3, qs_home4.

    Best Regards,
    Criss - FieldThemes

  • Patrick replied

    OK. I figured it out: the zip file that needs to be uploaded is not the downloaded one but one of those that are within the electronic_theme hierarchy. It is definitely not obvious from the documentation nor is it very practical to have to unzip the file before zipping it again in order to be able to upload it!