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  Public Ticket #1238414
unhook special product under testimonial
Closed

Comments

  • Mai started the conversation
    July 12, 2017 at 8:44am

    Hi

    I try to unhook Field Testimonials Module. But i still see special product.

    please see attachment

  •  1,593
    Criss replied
    July 12, 2017 at 9:08am

    Hi Mai,

    We can't understand this problem.

    Do you want delete "special product"?

    Best Regards,
    Criss - FieldThemes

  • Mai replied
    July 12, 2017 at 3:54pm

    yes i want to delete special product

  •  1,593
    Criss replied
    July 13, 2017 at 2:18am

    Hi Mai

    Please follow steps:

    http://prntscr.com/fv0vo1

    Thanks!

    Best Regards,
    Criss - FieldThemes

  • Mai replied
    July 13, 2017 at 3:03am

    Hi support team

     i follow your step but not fix problem, please see attachment

    Thank you

  •  1,593
    Criss replied
    July 13, 2017 at 3:07am

    Hi Mai

    Thank you very much for your feedback!

    Please provide me FTP credentials and Back Office access of your site.

    We will check it and help you asap!

    Thanks!

    Best Regards,
    Criss - FieldThemes

  •   Mai replied privately
  •  1,593
    Criss replied
    July 13, 2017 at 3:34am

    Hi Mai

    We removed "special products" for you

    #2: Can you send me an screenshot about it?

    Thanks

    Best Regards,
    Criss - FieldThemes

  • Mai replied
    July 13, 2017 at 3:45am

    please see attachment step

  •  1,593
    Criss replied
    July 13, 2017 at 3:57am

    Hi Mai

    You have to [ Show global size guide = yes ]  , so the module can config

    http://prntscr.com/fv1m5s

    Thanks

    Best Regards,
    Criss - FieldThemes

  • Mai replied
    July 13, 2017 at 4:14am

    Hi Support team

    I understand but if i want to hide size chart in some product . What i have to do?

    (i try to remove from tab module in product but i can't remove)

    Thank you

  •  1,593
    Criss replied
    July 13, 2017 at 4:41am

    Hi Mai

    Really sorry!

    That module will be simultaneous show or hide on all products. 

    We will continue to expand that module's functionality further.

    We will let you know when we update again the module.

    Thanks!


    Best Regards,
    Criss - FieldThemes